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DaleH

Early purchase not shown in old account

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I purchased Affinity 1.4 back in 2015 from the Apple Store. I was not given a product key.
Nonetheless, I have been upgrading and now have Affinity Photo version 1.8.2.
I wanted to download Affinity Designer and tried to log into my account here at Affinity but there is no record of it.
I then created a new account and made my purchase, but I wonder what my status is with regard to my copy of Affinity Photo?
How can I get my account updated to reflect this program.
 

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@DaleH

Because you purchased originally from the Mac App Store, that purchase will never show in any Serif Store account you may create because the two purchasing systems share no data with each other.  

HTH

Jeff


Win 10 Pro, i7 6700K, 32Gb RAM, AMD Radeon R7 360 and Intel HD530 Graphics

 

Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus.  Delighted to be using Affinity Designer, Photo, and now Publisher.

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So, how do I get an official Affinity "blessing" for my Affinity Photo?
If I needed to reinstall on a new computer, I would need to re-download.

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1 minute ago, DaleH said:

So, how do I get an official Affinity "blessing" for my Affinity Photo?
If I needed to reinstall on a new computer, I would need to re-download.

On a new Mac you would sign in to the Mac App Store using the same AppleID you used for the original purchase, and you would find the program available there for you to install. No new purchase needed.


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.650 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.650 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.651 Beta.

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Thanks Walt! I went to the App Store and there it was.

I don't see where I could download it again, only an "Open" button which, when selected, opens my installed copy on this computer.

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2 minutes ago, DaleH said:

Thanks Walt! I went to the App Store and there it was.

I don't see where I could download it again, only an "Open" button which, when selected, opens my installed copy on this computer.

You might see it under something labeled "Purchased". But since the store knows you already have it on that computer, it may not be offering a download option.


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.650 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.650 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.651 Beta.

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