DaleH Posted March 23, 2020 Posted March 23, 2020 I purchased Affinity 1.4 back in 2015 from the Apple Store. I was not given a product key. Nonetheless, I have been upgrading and now have Affinity Photo version 1.8.2. I wanted to download Affinity Designer and tried to log into my account here at Affinity but there is no record of it. I then created a new account and made my purchase, but I wonder what my status is with regard to my copy of Affinity Photo? How can I get my account updated to reflect this program. Quote
emmrecs01 Posted March 23, 2020 Posted March 23, 2020 @DaleH Because you purchased originally from the Mac App Store, that purchase will never show in any Serif Store account you may create because the two purchasing systems share no data with each other. HTH Jeff Quote Win 11 Pro, intel i7 14700, NVidia GTX 4060, 32G RAM, intel UHD 770. Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.2) running Affinity Photo and Designer version 1 and all three version 2 apps.
DaleH Posted March 23, 2020 Author Posted March 23, 2020 So, how do I get an official Affinity "blessing" for my Affinity Photo? If I needed to reinstall on a new computer, I would need to re-download. Quote
walt.farrell Posted March 23, 2020 Posted March 23, 2020 1 minute ago, DaleH said: So, how do I get an official Affinity "blessing" for my Affinity Photo? If I needed to reinstall on a new computer, I would need to re-download. On a new Mac you would sign in to the Mac App Store using the same AppleID you used for the original purchase, and you would find the program available there for you to install. No new purchase needed. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
DaleH Posted March 23, 2020 Author Posted March 23, 2020 Thanks Walt! I went to the App Store and there it was. I don't see where I could download it again, only an "Open" button which, when selected, opens my installed copy on this computer. Quote
walt.farrell Posted March 23, 2020 Posted March 23, 2020 2 minutes ago, DaleH said: Thanks Walt! I went to the App Store and there it was. I don't see where I could download it again, only an "Open" button which, when selected, opens my installed copy on this computer. You might see it under something labeled "Purchased". But since the store knows you already have it on that computer, it may not be offering a download option. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. Laptop 2: Windows 11 Pro 24H2, 16GB memory, Snapdragon(R) X Elite - X1E80100 - Qualcomm(R) Oryon(TM) 12 Core CPU 4.01 GHz, Qualcomm(R) Adreno(TM) X1-85 GPU iPad: iPad Pro M1, 12.9": iPadOS 18.2.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sequoia 15.0.1
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