DigiBee Posted March 23, 2020 Share Posted March 23, 2020 Designer freezes when I add an new layer using the shortkey ctrl-shift-n. WIN7 - AD 1.8.2.620 Quote Photo / Designer / Publisher / Win7 / Wacom Bamboo Pen (CTL-470) Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2020 Staff Share Posted March 24, 2020 Hi DigiBee, Is this reproducible for you, or was it a one off? Do you also get the same freeze if you use Layer > Create New Pixel Layer? Would it be possible for you to grab a screen recording that demonstrates this from document creation please? Thanks, Quote Link to comment Share on other sites More sharing options...
DigiBee Posted March 24, 2020 Author Share Posted March 24, 2020 It happens all the time. Adding layers via menu or panel icon does not cause problems. So basically it happens when i use the ctrl-shift-n combination. I just discovered that it occurs when the brush is active. The most simple steps to reproduce it: new doc select brush ctrl-shift-n freeze Quote Photo / Designer / Publisher / Win7 / Wacom Bamboo Pen (CTL-470) Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2020 Staff Share Posted March 24, 2020 I've just tried the same behaviour on both a WIndows 10 and a Windows 7 machine and don't get this behaviour. What applications do you have running alongside Affinity, especially in the System Tray? Do you use a Huion or Wacom graphics tablet, or have those drivers installed? Quote Link to comment Share on other sites More sharing options...
DigiBee Posted March 24, 2020 Author Share Posted March 24, 2020 I have a wacom ctl-470 I just tried running AD in safe mode. Seems to work fine but when I use the ctrl-shift-n shortkey the program quits. Quote Photo / Designer / Publisher / Win7 / Wacom Bamboo Pen (CTL-470) Link to comment Share on other sites More sharing options...
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