SmokedCayenne Posted March 22, 2020 Share Posted March 22, 2020 Hi everyone, I am trying to start my design software and the startup graphic will appear and after about 30 seconds it crashes and shows me this message As promised, the ''report a crash'' window appears, BUT when i click send, I receive this notification after another 30 seconds Any suggestions hit me with your best shot, Cheers! Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2020 Staff Share Posted March 24, 2020 Hi SmokedCayenne, It looks like you're using a really old version of Affinity Designer. Please upgrade to the newest version and try again. Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 24, 2020 Share Posted March 24, 2020 4 minutes ago, Sean P said: Please upgrade to the newest version and try again. If you’re using the MS Store version, log in to the Microsoft Store to find the upgrade. If you’re using the Affinity Store version you can download the latest release from here: https://store.serif.com/update/windows/designer/1/ Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
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