Schulterblatt Posted March 21, 2020 Share Posted March 21, 2020 Hello Affinity team, thank you for your new longer free trial version, which I need for my home office due to corona. The installation on my laptop is not working. maybe because I use Windows 10 pro with directX12? Do I really need the older directX version 11? Thank you Meike Hermanns Quote Link to comment Share on other sites More sharing options...
Aammppaa Posted March 21, 2020 Share Posted March 21, 2020 No. DirectX12 should work just fine. Can you describe the problem further? Is the installation failing? Or does the software install, but fail to launch the application? Is there any error message? Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Staff DWright Posted March 21, 2020 Staff Share Posted March 21, 2020 If you are getting a setup failed message please see the FAQ below to resolve the issue Quote Link to comment Share on other sites More sharing options...
Schulterblatt Posted March 22, 2020 Author Share Posted March 22, 2020 Thank you, I can´t find the setup log file, i am not administratot but normally I can install programs. I am using Windows 10 pro Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 22, 2020 Share Posted March 22, 2020 4 hours ago, Schulterblatt said: I am using Windows 10 pro Please press the Windows key and R, then type "winver" (without the quotes) into the box and press OK. Then please give us a screenshot of the result. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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