and3rsonsousa Posted March 20, 2020 Share Posted March 20, 2020 Every time I switch to another app, the app crashes and then I have open it again and I lose all the work I’ve done. Quote Link to comment Share on other sites More sharing options...
Dmitriy Kolesnik Posted March 20, 2020 Share Posted March 20, 2020 Same issue. Not every time, but very often. Quote Link to comment Share on other sites More sharing options...
DM1 Posted March 20, 2020 Share Posted March 20, 2020 I don't have a solution but can offer a suggestion. Before switching apps save your work. If you start with Save a Copy then close the file and reopen the saved file using Open from Cloud, you will now be editing an afdesign/afphoto file that is stored on your device or in cloud depending on where you chose to save. You will also now have a Save option in the Documents menu of the edit screen. Tapping this will update the file. If Affinity crashes for some reason your file will still be available to access from your saved location and will be up to date based on saves done. If you simply leave files in Affinity’s sandbox memory, a crash may result in lost edits, or worse a file that cannot be accessed at all. bananayoshimoto 1 Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
and3rsonsousa Posted March 21, 2020 Author Share Posted March 21, 2020 It solves one problem but it is still annoying that we have to reopen the app. UX in this case is getting terrible. Is it related to some iPad memory issue? Quote Link to comment Share on other sites More sharing options...
DM1 Posted March 22, 2020 Share Posted March 22, 2020 iPad os reallocates ram as needed, so most likely when you switch apps if ram memory is required elsewhere it 'may' be taken from Affinity. Most pros have 2 or 4gig at most so if you work with large files...... Best to save outside of sandbox. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
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