Saadtoma07 Posted March 19, 2020 Posted March 19, 2020 (edited) Hi there, I have downloaded the affinity products (publisher, photo and designer) for windows, I installed them, however when I start the program, I get the logo screen and white page... and nothing after that i am unable to input the serials or anything else, all I have is a blank screen (please refer to the pictures attached). please advise. regards Edited March 20, 2020 by Saadtoma07 Quote
GarryP Posted March 20, 2020 Posted March 20, 2020 Welcome to the forums. Have you tried looking through the FAQs to see if there’s already an answer to the problem? You can try starting here: https://forum.affinity.serif.com/index.php?/topic/101457-faq-what-to-do-if-affinity-is-failing-to-start-crashes-on-startup-or-the-ui-is-not-displaying-correctly-windows/ Quote
Saadtoma07 Posted March 20, 2020 Author Posted March 20, 2020 Hi GarryP, thank you for your help, I uninstalled Duet then installed the affinity product...it worked like a charm. thanks again Quote
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