Gavinr Posted March 19, 2020 Share Posted March 19, 2020 I haven't encountered it twice (yet) but in the interests of a heads up on a possible issue - I lost some work after Affinity accidentally closed (I'm not sure whether this was my fault or whether it crashed). When I re-entered the program there was no document recovery prompt, and the document in question was blank. Owing to the nature of the facility I wouldn't have anticipated it, but is clicking save at least once something that as a user I should have done to instigate the autosave function? If not then there may be an issue.. This is the latest update to Affinity Designer (1.8.2) Patrick Connor 1 Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 19, 2020 Staff Share Posted March 19, 2020 @Gavinr Thank you, this is getting to be quite a common report in the last few weeks, but we do not know the cause yet. Please can you tell me the setting in `Edit` > `Preferences...` > `Performance` > "File Recovery Interval"(Default is 300) Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 23, 2020 Staff Share Posted March 23, 2020 Hi Gavinr, Thanks for letting us know - we've now reproduced this and passed it onto development. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted April 3, 2020 Staff Share Posted April 3, 2020 We have made fixes/improvements to this area (Autosave fails on opened files) of the program in the latest release. The fixes and how to update are described in these forum posts. Affinity Designer 1.8.3 for Windows ( Microsoft Store and Affinity Store ) Affinity Designer 1.8.3 for macOS ( Mac App Store and Affinity Store ) Affinity Designer 1.8.3 for iOS ( Apple iPad Store ) Affinity Photo 1.8.3 for Windows ( Microsoft Store and Affinity Store ) Affinity Photo 1.8.3 for macOS ( Mac App Store and Affinity Store ) Affinity Photo 1.8.3 for iOS ( Apple iPad Store ) Affinity Publisher 1.8.3 for Windows ( Microsoft Store and Affinity Store ) Affinity Publisher 1.8.3 for macOS ( Mac App Store and Affinity Store ) We would appreciate you checking that this issue has now been resolved for you, Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.