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Beekay

Display blanks when using move tool

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Whenever I install the latest display driver, the screen blanks and loses the image momentarily when I use any tool to move or change the image. This has happened on several occasions recently and the only way to get the 'normal' display is to use system restore and wind back to pre-installation of the update.
I have also reported this to Intel - the driver for the display.

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Which Windows Operating System are you running?

Can you get the graphic card info from Device Manager

Does this happen with any other program on your system?

What are the settings in Preferences: Performance? (screenshot)


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Windows 10, fully up to date.

Not experienced the issue in any other program.

When I 'rolled back' the Intel driver the problem went away.

I've put screen shots of the driver details sent to Intel plus the perfomance one

The 'dxdiag' is the information requested by Intel - not sure if it's of use to you.

driver roll back.JPG

Intel driver deails.JPG

Intel driver.JPG

performance prefs..JPG

DxDiag.txt

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