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Posted

It already happened few monthes ago (december).

I needed to resize (enlarge) an image. I did it a small amount each time, and used a sharpen live filter.
When using the export persona, it didn't exported at the final size, but I suppose one of the first enlarged size.

I closed and restarted AP, and again, it's not able to export at the final size in the Export persona, only if I use the general Export command.

 

I always keep the metadata with the files, since I need to automatically insert copyrights from them, but it don't seems to make a difference.

Enlarge size in the Photo persona:

2020-03-18_164730.png.7a2ca74461aa77fdefdf510c2a33ba0b.png

Size in the Export persona:

2020-03-18_164855.png.4fa954432341a337dbd3979fa621c4a5.png

Exports:

2020-03-18_165016.png.b49eafce7bea59e8578c4620d35d236e.png

 

Clients sending Facebook icons instead of real portraits is  enough of a pain without adding such bugs!

Posted

If your document's DPI is 144 the Export Persona will export it at half it's displayed size, whereas File > Export will export it as expected.

It's a quirk built into the export persona which is "as designed"

There are numerous threads about it if you want to understand why it does it this way

 

To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time.

Posted

Hi,

My steps : usually checking files send by clients, grumbling when they send facebook-portrait… trying to insist to get better pic… If Epic fail:

  • Right-click > open in Photo
  • Convert colour profile
  • Ctrl+i > select higher resolution + resample checked
  • If possible, try some filters to add sharpness and correct colours
  • Export with "2" or "v2" suffixe.
  • Update in ID while looking at final PPP.
  • Usually, it's ok, or it's worste and I need to enlarge more… if I miscalculated

It's the sort of process you do sometimes ten in a row with some clients… you don't think about it.

It happened few times when the exported image kept the same resolution. At first when it was a bug while checking "keep metadata" lon ago, and at least twice while working at home (where I keep a browser tab on the forum), at work, it happened but it was not time to report and I usually do it with FastStoneViewer in a click.

 

 

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