GudrunC Posted March 18, 2020 Share Posted March 18, 2020 Hi there. I bought affinity designer from the microsoft store, but I didn't get sent a product key. I want to use it on another laptop (also on windows), but it's asking me to pay again. Have tried using my order number as a key, but it doesn't work. Have been through my purchase info on the store and through my email and can't find anything. Please can you help. Screenshot below of my confirmation of purchase email. thanks! Gudrun Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted March 18, 2020 Staff Share Posted March 18, 2020 Hi @GudrunC, Welcome to the Affinity forum. If your Affinity app purchase was made through the Microsoft Store it is tied to you Microsoft Store account/ID, and will also not require a Product Key. If you need to install it again, run the Microsoft Store, ensuring that you are signed in with the same account/credentials that you used to complete the purchase, and the button which usually says "Buy" should instead say "Install", click on it to begin the installation of the program. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.