VisualAspen Posted March 17, 2020 Share Posted March 17, 2020 Hello, every time I upload a photo in the portrait orientation the photo will be super low resolution, mirrored and upside down... I thought it might have been a issue with how I captured the image, but I tried other cameras and the issue is still here. Any photos in the horizontal (landscape) orientation are fine. Not sure if I messed with a setting unintentionally or where the problem occurred. Any advice??🙏🏻🙏🏻 Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted March 17, 2020 Staff Share Posted March 17, 2020 Hi VisualAspen, Welcome to the forums Please could you provide a screen recording demonstrating this issue and a copy of one of the files? Thanks C Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
VisualAspen Posted March 17, 2020 Author Share Posted March 17, 2020 @Callum it will only upload mirrored upside down and only resolution of 120px by 160px I have tried different cameras, restarting the program, and multiple other things. Every photo taken in the portrait or vertical will do this everything in the horizontal or landscape is fine. Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted March 17, 2020 Share Posted March 17, 2020 35 minutes ago, VisualAspen said: @Callum it will only upload mirrored upside down and only resolution of 120px by 160px I have tried different cameras, restarting the program, and multiple other things. Every photo taken in the portrait or vertical will do this everything in the horizontal or landscape is fine. I confirm the orientation is wrong but if I just tap the screen and make sure the document is sized in pixels (not mm) then the resolution of the dropped image is fine. Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
VisualAspen Posted March 17, 2020 Author Share Posted March 17, 2020 @Paul Mudditt the file size should be over 8,000px x5000px not 120 by 160 seems to be uploading a preview but even so why mirrored and upside down? The file is a raw image taken on a full frame 50mp camera...I have uploaded thousands of pictures in the portrait (vertical orientation) and it has been fine until yesterday. Everything seems to be working normal besides vertical photos.. Quote Link to comment Share on other sites More sharing options...
VisualAspen Posted March 17, 2020 Author Share Posted March 17, 2020 IMG_0347.MOV Quote Link to comment Share on other sites More sharing options...
VisualAspen Posted March 17, 2020 Author Share Posted March 17, 2020 @Callum @Paul Mudditt I posted a video showing what’s happening. I tried to upload other photos from different memory cards I have edited in the past just fine but since yesterday they all upload into affinity mirrored, upside down and a fraction of the resolution. It’s puzzling how it is only the vertical photos and not all of them even on the same or different memory cards. They upload perfect into my photo reel on my iPad but from there to affinity there is a issue. Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted March 18, 2020 Share Posted March 18, 2020 7 hours ago, VisualAspen said: @Callum @Paul Mudditt I posted a video showing what’s happening. I tried to upload other photos from different memory cards I have edited in the past just fine but since yesterday they all upload into affinity mirrored, upside down and a fraction of the resolution. It’s puzzling how it is only the vertical photos and not all of them even on the same or different memory cards. They upload perfect into my photo reel on my iPad but from there to affinity there is a issue. Ah ok I am seeing the landscape not portrait when I place the image into a document not when importing it like your example. Maybe it’s a variant of the same problem but in my failure mode the image dimensions remain ok unlike your failure mode where it is looks to be loading in the optimised jpeg thumbnail rather than the original photo. IMG_4956.MP4 Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 25, 2020 Staff Share Posted March 25, 2020 @VisualAspen Can you confirm the make and model of camera the images where taken on so I can find a test file. Quote Link to comment Share on other sites More sharing options...
VisualAspen Posted March 25, 2020 Author Share Posted March 25, 2020 @Lee D camera make and model -Nikon d850 I can do another screen recording if needed. I never had this problem in the past just with the new update 1.8.2 and doesn’t make since how landscape or horizontal orientation photographs upload just fine but portrait or vertical orientation are just a thumbnail 120px x 160px and upside down and very pixilated. it also says I’m viewing at over 800%. Quote Link to comment Share on other sites More sharing options...
VisualAspen Posted March 25, 2020 Author Share Posted March 25, 2020 @Lee D or Nikon d7500 same problem with new or old photos on both cameras... Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted March 26, 2020 Staff Share Posted March 26, 2020 @VisualAspen Thanks for letting me know, I'm compiling a list to pass over to the developers. Quote Link to comment Share on other sites More sharing options...
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