Sandra Bravo Posted March 16, 2020 Share Posted March 16, 2020 Hi i’m having issues with the photo app since some days ago it don’t stay open i had barely open and It closes i delete it and re instaled and nothing i have the same problem over and over again. my ipad is a ipad 6th generation Ios 13.3.1 here is a video where i open the app and it close no more than 2 minutes after. And i was just writing Video Quote Link to comment Share on other sites More sharing options...
Staff DWright Posted March 17, 2020 Staff Share Posted March 17, 2020 Hi @Sandra Bravo, Welcome to the forum We released an update for Affinity Photo on iPad yesterday can you please install this and let me know if you are still experiencing the same crash Quote Link to comment Share on other sites More sharing options...
Sandra Bravo Posted March 17, 2020 Author Share Posted March 17, 2020 Yes yesterday before posting i tried updating adter updaring i was having the same problem so i delete the app and re installed and nothing i have the same problem Quote Link to comment Share on other sites More sharing options...
Sandra Bravo Posted March 17, 2020 Author Share Posted March 17, 2020 It’s worse when i add text and after the update all the fonts are mixed not in order is hard to find a font Quote Link to comment Share on other sites More sharing options...
Paul Mudditt Posted March 17, 2020 Share Posted March 17, 2020 44 minutes ago, Sandra Bravo said: It’s worse when i add text and after the update all the fonts are mixed not in order is hard to find a font Try a forced restart of your iPad, it fixes a lot of weird problems and you don’t lose anything. Note this is not the same as powering off and on.:- Force Restart iPad On older iPads this is done by pressing home and power buttons continuously until you see the Apple logo. On new iPads it is volume up, volume down then press power until Apple logo appears, https://support.apple.com/en-gb/guide/ipad/ipad63d30b5a/ios Quote My dad always told me, a bad workman always blames their tools…. Just waiting for Ronny Pickering….. Affinity Photo, Designer, Publisher 1.10 and 2.4 on macOS Sonoma 14 on M1 Mac Mini 16GB 1TB Affinity Photo, Designer, Publisher 1.10 and 2.4 on Windows 10 Pro. Deceased Affinity Photo, Designer, Publisher 2.4 on M1 iPad Pro 11” on iPadOS 17.4 https://www.facebook.com/groups/AffinityForiPad https://www.facebook.com/groups/AffinityPhoto/ The hardest link to find https://affinity.help Link to comment Share on other sites More sharing options...
Sandra Bravo Posted March 17, 2020 Author Share Posted March 17, 2020 I tries a force start and didn’t work still all the same here is a image how the fonts looks now Quote Link to comment Share on other sites More sharing options...
DM1 Posted March 17, 2020 Share Posted March 17, 2020 5 hours ago, Sandra Bravo said: I tries a force start and didn’t work still all the same here is a image how the fonts looks now @DWright I'm seeing the same thing since updating to 1.8.2.174 release. Fonts are no longer listed alphabetically. The same issue exists in Designer. Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
AnneHW Posted March 20, 2020 Share Posted March 20, 2020 I’m having an awful time, too. In my case I created a pixel layer over my photo, and just as I get a few strokes of paint down it crashes. I’ve had this happen at least 4 times in a row now, and I’m so frustrated, I’m giving up. I have the latest update and I’m on the iPad Pro. Quote Link to comment Share on other sites More sharing options...
Tommy Hen Posted March 20, 2020 Share Posted March 20, 2020 I would like to add myself on to the list of non workable app on iPad Os 13.3.1 I have an iPad Air 3rd generation, and my hope was that I could used Affinity photo for some RAW file editing of my Olympus OMD RAW files. However, even after several updates of the app, this seems never to be solved. Ingeneral, the app crashes after a few steps adjusting exposure contrast etc. It is different how many steps I can do, I managed to get some files done, but it seems to be random in what steps it happens. If I would zoom in it is even worse, usually it crashes right away. I hope you can make something about this. I really like the app, but since all work is gone every time it crashes its too frustrating to use. Am I the only one with these issues with this OS and iPad model combination? Is it a memory issue, or is it anything to do with resource sharing in the OS? Please, solve this in the next update Quote Link to comment Share on other sites More sharing options...
kdparnell Posted March 21, 2020 Share Posted March 21, 2020 I too am having multiple crashes, especially when importing photos from my OneDrive account. It usually takes two or three tries to get it to load. My iPad is a 2016 iPad Pro 9.7 running 13.3.1. Never ever had a crash before... Kevin Parnell Quote Link to comment Share on other sites More sharing options...
Ik ben het Posted March 22, 2020 Share Posted March 22, 2020 Same here, the app crashes constantly when working on RAW files. It’s especially bad when trying to HDR merge, so power intensive tasks seem to worsen the issue. It’s not really workable this way. iPad Air 3rd generation, up-to-date app. Quote Link to comment Share on other sites More sharing options...
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