manishsethi Posted March 15, 2020 Share Posted March 15, 2020 Hello Experts I am new to Affinity Photo, as I was exploring with Raw files I clicked with my Canon 80D, few images opened just fine and I could work properly. However few Raw images got imported with light BLUE shade, and Few images opened ALL BLOWN out, and whatever i did , I was not able to make improvements. What intrigued me more was the fact that another image clicked of same object, and around same time and light condition, opened absolutely fine. I am enclosing the blown out imported image in photo. I am also enclosing the files with Normal import and the one with blue shade I am on Windows OS, and Affinity Photo is 1.8.0.585 Would really appreciate any help in letting me solve the issue. Thanks Manish Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 15, 2020 Staff Share Posted March 15, 2020 Hi manishsethi, Welcome to the forums Thanks for your report, this is an issue we're aware of in the latest version of Affinity Photo and occurs when using Compressed Canon RAW files - which is why you're not seeing it for all your files. I can confirm this has already been resolved in our latest beta version, which I've linked below for you. Please download and install this as a separate application, so that you have 2 different Affinity Photo apps installed - I hope this helps! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
manishsethi Posted March 16, 2020 Author Share Posted March 16, 2020 Thanks a lot for the help Dan C. I will download the Beta version try it out and will confirm. One question, when will this be available in main version, will it be automatically upgraded OR will I have to download and install again. Thanks Manish Quote Link to comment Share on other sites More sharing options...
manishsethi Posted March 16, 2020 Author Share Posted March 16, 2020 I have downloaded Beta and now the blown up images open just perfectly. Thank you once again Dan C 1 Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted March 16, 2020 Staff Share Posted March 16, 2020 10 hours ago, manishsethi said: One question, when will this be available in main version, will it be automatically upgraded OR will I have to download and install again. We don't have a release date for this version yet, but I believe we're hoping to release it relatively shortly. Once we do, you'll receive the update in the same way you have done previously, by a notification when you launch the app. I'm very glad to hear this issue is resolved for you in the beta Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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