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Designer crashes doesn't auto save progress


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Does anyone else has this issue?

at 1.7 and prior, every time designer crashed, when open again it asked to restore the progress. It wasn't fully updated but the amount it auto saved was pretty decent. Which made me feel secure even if it crashed, it still had store a good bunch of work without me saving it. Since i updated to 1.8, Designer has crashed several times and when i reopen, it does not restore anything and i have to start working from scratch... which has made me constant hitting command+s every few seconds. This is not up to the standards i expect from serif. which makes me curious how broad is this issue, and what are the ways to fix it.

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  • Staff

Hi Aaron and Bittersweetgrace,

We've now reproduced this issue and have passed it on to development. Strangely it is working for documents created from scratch, but for documents opened using File > Open it isn't making any autosaves.

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  • 2 weeks later...
  • Staff

We have made fixes/improvements to this area (Autosave fails on opened files) of the program in the latest release.

The fixes and how to update are described in these forum posts.

We would appreciate you checking that this issue has now been resolved for you,

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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