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I updated the apps on my 12” iPad Pro (2nd gen) yesterday, which included the latest update of the Designer and now I have a situation where the Designer icon is dimmed and text “Cleaning” shown under the icon. This never stops, and I can’t start the app. I can’t even uninstall it, as when a press-hold the icon it comes up with options for loading previous drawings, but nothing happens.

how do I reset or uninstall the app when there is no option for uninstall or anything similar?

thanks for anybody helping.

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Do a hard reset on iPad. You won’t lose any data, just clears ram. Press and hold Off switch until slider appears to shut down iPad. Wait a few seconds and turn back on.

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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