Aammppaa Posted March 14, 2020 Share Posted March 14, 2020 1. Start a new document. 2. Add a Mask Layer 3. Scribble a curve with the vector brush 4. Undo Result: Designer freezes and must be killed via Task Manager Same result in Beta 1.8.1.611 Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Jowday Posted March 15, 2020 Share Posted March 15, 2020 On 3/14/2020 at 8:34 PM, Aammppaa said: 1. Start a new document. 2. Add a Mask Layer 3. Scribble a curve with the vector brush 4. Undo Result: Designer freezes and must be killed via Task Manager Same result in Beta 1.8.1.611 I can't reproduce this one on Windows 10 Enterprise laptop with a regular mouse and ho-hum built-in Intel GFX card. Quote "The user interface is supposed to work for me - I am not supposed to work for the user interface." Computer-, operating system- and software agnostic; I am a result oriented professional. Look for a fanboy somewhere else. “When a wise man points at the moon the imbecile examines the finger.” ― Confucius Not an Affinity user og forum user anymore. The software continued to disappoint and not deliver. Link to comment Share on other sites More sharing options...
Aammppaa Posted March 15, 2020 Author Share Posted March 15, 2020 Just checked again on my system, after a reboot, and still get the same freeze. Perhaps a few more people could give it a go and see what happens? Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 24, 2020 Staff Share Posted March 24, 2020 Hi Aammppaa, I'm not getting this either, are you using your Huion when getting this crash? If so does it happen if you use your mouse at all? If it is limited to the Huion does switching Windows Ink off in Preferences > Tools help? Quote Link to comment Share on other sites More sharing options...
Aammppaa Posted March 24, 2020 Author Share Posted March 24, 2020 No not using Huion Tablet, just scribbling with the mouse. Just checked again (following my recipe) and still getting the same result. Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 25, 2020 Staff Share Posted March 25, 2020 14 hours ago, Aammppaa said: No not using Huion Tablet, just scribbling with the mouse. Just checked again (following my recipe) and still getting the same result. Unfortunately still not a problem for me. Although you're using the mouse, is the little Huion widget running in the taskbar? If so can you kill that and see what happens? Are there any other things running that might interfere with shortcuts (I had a screen capture utility eat up some shortcuts recently like Ctrl+D). Lastly if you go to %AppData%\Affinity\Designer\ and rename the '1.0' folder and restart the app, does that make the problem go away? If so could you zip up and attach that folder please? Quote Link to comment Share on other sites More sharing options...
Aammppaa Posted March 25, 2020 Author Share Posted March 25, 2020 I quit the Huion widget: no change. I quit all other programs (only Designer running): behaviour changed slightly - Designer now tends to crash to desktop rather than freeze. I renamed the 1.0 folder: Undo works fine and Designer no longer crashes. (Zip file attached). Finally I undocked the Appearance Panel (so that it is floating): Designer now freezes or crashes to Desktop again. 1.0_Crashing_on_Undo_with_Mask.zip Quote Win10 Home x64 | AMD Ryzen 7 2700X @ 3.7GHz | 48 GB RAM | 1TB SSD | nVidia GTX 1660 | Wacom Intuos Pro Link to comment Share on other sites More sharing options...
Staff Sean P Posted March 26, 2020 Staff Share Posted March 26, 2020 17 hours ago, Aammppaa said: I quit the Huion widget: no change. I quit all other programs (only Designer running): behaviour changed slightly - Designer now tends to crash to desktop rather than freeze. I renamed the 1.0 folder: Undo works fine and Designer no longer crashes. (Zip file attached). Finally I undocked the Appearance Panel (so that it is floating): Designer now freezes or crashes to Desktop again. 1.0_Crashing_on_Undo_with_Mask.zip 4.19 MB · 0 downloads Thanks for that! It is actually the Appearance Panel that is causing the issue. Mine wasn't undocked, but was visible and got a hang as soon as I did the Undo. I'll get that passed on! Thanks again Aammppaa 1 Quote Link to comment Share on other sites More sharing options...
oddballAstronomer Posted April 13, 2020 Share Posted April 13, 2020 Hello! I just want to tap in to report I'm experiencing almost an identical issue with affinity and with a Huion device. The tablet doesn't replicate the problem in other software either, only affinity. Photoshop, Paint tool Sai 2 and general navigation all perform normally. @Sean P Quote Link to comment Share on other sites More sharing options...
harkejuice Posted May 12, 2020 Share Posted May 12, 2020 On 3/25/2020 at 4:44 AM, Sean P said: Unfortunately still not a problem for me. Although you're using the mouse, is the little Huion widget running in the taskbar? If so can you kill that and see what happens? Are there any other things running that might interfere with shortcuts (I had a screen capture utility eat up some shortcuts recently like Ctrl+D). Lastly if you go to %AppData%\Affinity\Designer\ and rename the '1.0' folder and restart the app, does that make the problem go away? If so could you zip up and attach that folder please? Hi I was able to reproduce this except this was happening with the CTRL button but the outcome was the same exact type of freeze. I was able to fix it with this method. Version 1.8.3.641 Quote Link to comment Share on other sites More sharing options...
Staff Sean P Posted May 13, 2020 Staff Share Posted May 13, 2020 12 hours ago, harkejuice said: Hi I was able to reproduce this except this was happening with the CTRL button but the outcome was the same exact type of freeze. I was able to fix it with this method. Version 1.8.3.641 The fix you quoted will only work because it makes the Appearance Panel not visible. As soon as you have the Appearance Panel visible (the root cause) you may run into the same issue. As I've mentioned this issue has been passed on to development. Quote Link to comment Share on other sites More sharing options...
harkejuice Posted May 13, 2020 Share Posted May 13, 2020 Thanks, I hope that its fixed soon as the appearance panel is essential to my workflow Quote Link to comment Share on other sites More sharing options...
nikkilr88 Posted May 26, 2020 Share Posted May 26, 2020 I'm having the same problem! 😥 I'm on Windows 10. Quote Link to comment Share on other sites More sharing options...
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