Random Crashes

[tmcmanamey]

I’ve had Designer on my iPad Pro for a while now and have random crashes from things that don’t make sense. I have 256GB and 70GB available. I’ve had crashes clicking in a text box, changing tools from text to selection tool, and many other things I’ve forgot. Have freed up as much as 150GB and still had problems. I write to the cloud by default. My iPad is wifi only.

[Sean P]

Hi tmcmanamey,

Are these crashes reproducible for you? If so would you be able to get a screen recording that demonstrates the steps you are taking please? Unfortunately there isn't much we can really investigate with just 'random crashes'.

[ic90]

I experience several random crashes that have been occuring on Designer and even Photo when editing photos on Windows 10. I've been using 1.8.3 and later updated to 1.8.4 and the crashes still occur. I've attached some recent crash reports .dmp files. I hope these can help resolve the issues with crashing.

2dc02673-5ff3-4301-8123-fb710b4ddca1.dmp

6dacfa39-0309-4bb7-b533-4ae5b8e018d1.dmp

d3823b94-afca-40b3-a839-a71ddae8709c.dmp

da4eeb0a-93e8-4706-8485-20fe1cb5ce4d.dmp

[hydradigital]

i am also having random crashes when i'm copying and pasting a layer or duplicating it, not sure of the cause please advise my design is very intricate..... 

Edited September 21, 2020 by hydradigital

[DM1]

14 hours ago, hydradigital said:

crashes when i'm copying and pasting a layer

There is a known bug where copy/pasting  a layer with symbols will cause app to crash.