Technooyster Posted March 14, 2020 Share Posted March 14, 2020 Hello, I have windows 10 pro installed on my system. I want to install Affinity Photo. But while installing I'm getting error of supported windows version not found. I checked OS requirements for the Affinity Photo. I want to know isn't the Windows 10 Pro sufficient to install the same? Is the anniversary update of Windows 10 is higher than Windows 10 Pro?? Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted March 14, 2020 Share Posted March 14, 2020 @Technooyster Welcome to the Affinity forums. Exactly which build of Win 10 Pro do you have currently installed? APh requires a minimum of Win 10 1607 to be able to install and run. If you're not sure which build you have, press the Windows Key + R, type winver in the box that opens and you will see something like this: The highlighted box must say Windows 10 1607, or higher. HTH Jeff Alfred 1 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Technooyster Posted March 16, 2020 Author Share Posted March 16, 2020 Hey emmrecs01, Thank you for your response. I checked the build of Win 10 Pro. But i think it's too old. I have also checked the release date of build 10240 which is 15th July 2015. So do I need to install latest version of Windows 10? Quote Link to comment Share on other sites More sharing options...
emmrecs01 Posted March 16, 2020 Share Posted March 16, 2020 @Technooyster Yes, that version is too old! I am very surprised that you have not been "invited/urged" by Microsoft to update it, or have you deliberately chosen to NOT update? I notice the screenshot does not show that your installation is licensed to anyone. Have you actually registered it by verifying your installation key with M$? Without such registration I think Windows Updates may not be available to you. As for how to be able to use APh, you do not need to necessarily update immediately to the latest version (1909) but you do need to install at least the 1607 version. This page is the M$ downloads page if your installed Windows Update service cannot or does not access it. HTH Jeff Dan C 1 Quote Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 17.4) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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