Stuartaken Posted March 12, 2020 Share Posted March 12, 2020 I opened Affinity Photo and a pop-up message told me I need to instal an update. I clicked the link, went to the download page, and downloaded update to version 1.8. Install began and then I was asked to close Affinity, which I did. After a short while of 'installing' the pop-up box told me install had failed. No reason, no error message. Now I can't get into my original version of Affinity Photo. I use Windows 10, latest version on a desktop PC. I get a message 'The item referred to by this shortcut cannot be accessed. You may not have the appropriate permissions.' I used the previous version without problems. Any sugestions, please? Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 12, 2020 Share Posted March 12, 2020 Have you tried rebooting your PC and trying again? Quote Link to comment Share on other sites More sharing options...
Stuartaken Posted March 12, 2020 Author Share Posted March 12, 2020 Thanks, Mark. I tried this, and it worked. Unfortunately, I'd also lost my shortcut functionality to another piece of photo software along the way. But that's also now been reinstated! Thanks for your help. Quote Link to comment Share on other sites More sharing options...
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