mario209001 Posted March 12, 2020 Share Posted March 12, 2020 Hey, good morning! My software has been updated to version affinity photo 8.1. However, lots of problems have also appeared. When I open the project, it's very very slow; when I use the drawing board, it is out of control; when I'm processing pictures, it is also very slow and the drawing board is even worse. Besides, the affinity photo often crashes and when I use it. So, facing such kind of situation, would you like to do me a favor to improve it? Because it really influences the experience of users and influence my work. Many thanks! Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 13, 2020 Staff Share Posted March 13, 2020 Can you provide specs of your machine and check to see if you have Metal compute enabled from Preferences Performance? Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
mario209001 Posted March 13, 2020 Author Share Posted March 13, 2020 Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted April 1, 2020 Staff Share Posted April 1, 2020 Hi mario209001, Apologies for the delay. I have a Radeon r9 M390X and the app runs perfectly. I don't think there's much difference between the two cards. Are you still experiencing issues with the newer updates/beta? If you're able to record a quick video of what you are experiencing, that would be great. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.