Issue in subscription as using a trialware version of Affinity Photo 1.8.

[Guest]

Hello The Affinity Team !

I would like to wish each of you for a Happy & Safe Holi ( The Festival of Sharing Love as Different Colors in India).

I am Gyan (GJ79), one of Affinity Photo user. I have been using Affinity as trialware. But this time i discovered a strange behavior. I am also an Windows Insider. That means I receive Windows 10 Insider Builds frequently ( as of Fast Ring I receive new builds in every week). When a  new build is being rolled out, my PC receives it  and then I install every build on my PC as per the schedule to check for new features and to check any existing bugs. Now here is an issue that I have been observing for few weeks when I am using the trial version of Affinity Photo.

Exploring the real time scenario here.

"  I am being notified in the program for 7 days of using the trial version once I click the Start the trial option ". When there is only 1 day left, accidentally and coincidentally a new Windows Insider Build is being rolled out at the same time. My PC installs the newer version of Windows 10. After a successful installation of the build, when I open the Affinity Photo trial it resets the trial period and again I am being notified that there are 7 days left (again) for using the program.

This may be treated as most urgent. It may be treated as a bug report or a technical issue with subscription. 

I hope the same will be fixed soon. And I have to report this because I never want the hard works should be spoiled by any means.

 

Thank You. #Gracias

Edited March 10, 2020 by Guest
Minor Edit.

[Chris B]

Hey Gyan, welcome to the Affinity Forums.

I wasn't aware that the Windows Insider builds were capable of resetting the trial versions. I will of course feed this back to the developers. 

I hope you are enjoying the software and thank you for letting us know about this. 

[Guest]

Oh yes, I am really enjoying the program so far. It is fun to use and hope feature updates and other security updates being released in future. And I was wrong actually itis 10 days for using the trial version instead of 7 days.