Baker Posted March 7, 2020 Share Posted March 7, 2020 Please help. So I thought it was time to update to 1.8. During the process i get a window pop up sayingAffinity was downloaded from internet ? do you want to open? I click yes, then nothing? Now i am unable to open Affinity at all? Quote Link to comment Share on other sites More sharing options...
Affinidesigner Posted March 8, 2020 Share Posted March 8, 2020 Yes, you download updates from the internet. If nothing else works, try downloading from this link: https://store.serif.com/en-us/update/windows/photo/1/ Quote Link to comment Share on other sites More sharing options...
Baker Posted March 8, 2020 Author Share Posted March 8, 2020 Thankyou but, The message i get when using your link is : "Safari can't open this file cause no available application can open it". I am confused??? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2020 Share Posted March 8, 2020 35 minutes ago, Baker said: Thankyou but, The message i get when using your link is : "Safari can't open this file cause no available application can open it". I am confused??? The link that @Affinidesigner provided are for the Windows versions of Affinity Designer. As you're using Safari, it sounds like you're a Mac user. If true, you would need a different link. But first, where did you purchase Designer? If you bought directly from Serif, then try https://affinity.store/update/macos/designer/1 Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Baker Posted March 8, 2020 Author Share Posted March 8, 2020 Hi, I thought i said iMac , my apologise. Also Its Affinity photo I have not designer. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2020 Share Posted March 8, 2020 2 minutes ago, Baker said: Hi, I thought i said iMac , my apologise. Also Its Affinity photo I have not designer. Sorry. https://affinity.store/update/macos/photo/1 (but, again, only if your purchased from Serif directly). Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2020 Share Posted March 8, 2020 Also, I don't think you want to Open it. But someone who uses Mac will need to confirm that, for sure. Or you could lookup (Google or whatever) how to install applications that are in DMG files. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Baker Posted March 8, 2020 Author Share Posted March 8, 2020 But i have the 1.6 version how do i update? Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 8, 2020 Share Posted March 8, 2020 You can update to any of the versions higher than 1.6. Just pick the one you want to download. 1.8.1 is the latest. I found instructions for installing from a DMG file, once you've downloaded it: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Baker Posted March 9, 2020 Author Share Posted March 9, 2020 Thankyou all for your advice, I feel Im almost there? Just as Im opening my new updated version so a box says " can't open as affinity is already running"???? It's not. Quote Link to comment Share on other sites More sharing options...
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