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I have the same problem as this ie 1.8 publisher opens & the crashes straight away. I updated from 1.7.3 on win10. I only have Publisher, not the set.

When I go into my account on your web site it shows Affinity Photo which I have had for a long time, but it's not on the computer that Publisher is on. It also shows Publisher 1.8 which is where I downloaded it from. On the bottom of the page it shows my e-mail address & key. Because of this problem with 1.8 I tried installing Publisher 1.8 on my other computer. Not upgrading from 1.7.3. It loaded & asked for my e-mail & key. I entered the ones in my account & it said they were incorrect. I found an old e-mail I got telling me this was the key for Photo. Would it be the same key for Publisher? I cannot find any other key.

Publisher 1.7.3 was working before the upgrade. I'm afraid to delete Publisher and reload 1.7.3 in case it says it's the incorrect key. AS Publisher does not open I cannot check the key. What should I do?

I tried entering %appdata% but the folders that appear do not include Affinity. The Affinity program is under c:/Program Files.

Can someone tell me what I should do please?

 

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