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Publisher Crashes on Copy


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  • Staff

Have you seen this happen in a new document at all, or just the current one you are working from? It might be worth uploading your current document and i'll see if I can reproduce a crash when copying from it

You can upload your file here

Serif Europe Ltd. - www.serif.com

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We see this both in Catalina and Majove. I'm not able to test this specifically right at the moment, but here the basic steps to repeat:

1 - Create or import an image with multiple layers into Affinity Photo. 

2 - Choose File > Open in Designer (or publisher)

3 - In Designer or Publisher add text or other layers to the page or artboard.

4 - Select the image layers together with the text or other layers and choose copy.

Results - > Publisher or Designer crashes

Further Analysis:

To add insult to injury the recovery file does not seem to be saving properly and we are loosing many of the last steps in our work. For us this week, the crash was happening nearly hourly. 

I'll try to create a screen recording here in a bit if you can't reproduce it.

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1 minute ago, Jon P said:

Do either of you have Windows Clipboard Manager turned on (Press Windows key and V to turn it on/off)?

Windows Clipboard Manager? Windows key? On macOS?? :/

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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  • Staff

We have issues logged of other clipboard managers causing crashes, so it is likely.

I've installed it and can't reproduce it for a simple file but I have your files from another thread so will see if I get it when I look at that.

In the mean time, can you try not running it and see if it helps?

Serif Europe Ltd. - www.serif.com

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  • 2 weeks later...
  • 3 months later...

I just found this thread after experiencing the same thing for months. I had two apps (Unclutter and Paste) that had to blacklist Affinity before the crashing stopped. Good to know what it was, now the hair won't stand up on the back of my neck every time I hit command + C!

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