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thegary

Affinity Designer, my presets don't save and basic brushes are gone

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Affinity Designer, my presets don't save and basic brushes are gone

As the title says. If i go to bushes  and select the BASIC brushes. All are gone but 1.

Also i made about 15 presets for easy setup. When I reopen DESIGNER this morning they are gone.

Any thoughts?

 

Gary

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What release of Designer are you running, on what OS, and where did you purchase it?

If you're on 1.8.0 on Mac you should probably upgrade to 1.8.1. 


-- Walt

Windows 10 Home, version 1909 (183623.476),
   Desktop: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970
   Laptop:  8GB memory, Intel Core i7-3625QM @ 2.30GHz, Intel HD Graphics 4000 or NVIDIA GeForce GT 630M
Affinity Photo 1.8.3.641 and 1.8.4.650 Beta   / Affinity Designer 1.8.3.641 and 1.8.4.650 Beta  / Affinity Publisher 1.8.3.641 and 1.8.4.651 Beta.

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5 minutes ago, walt.farrell said:

What release of Designer are you running, on what OS, and where did you purchase it?

If you're on 1.8.0 on Mac you should probably upgrade to 1.8.1. 

Sorry should have included that...I am on a PC..Latest version from AFFINITY. I download from them , not a store.

Gary

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@thegary Check the following locations if you have updated from 1.7 to 1.8:

Windows:

The first location is the installed directory (.../Resources/Affinity Designer/) 

The second location is inside the user data folder - the location of which depends on what type of application they have (see below for Designer's). This location stores any custom brushes that have been made or imported, and any customisations to the default brushes are also stored in here. These are also kept inraster_brushes.propcol and vector_brushes.propcol, so when the app loads it loads the files from both locations. Note that if it cannot read those from the install directory then you will see lots of blank spaces in the Brushes Panel where the default brushes lived - I believe you've had this with other users before where a repair fixed the problem.

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2 hours ago, Lee D said:

@thegary Check the following locations if you have updated from 1.7 to 1.8:

Windows:

The first location is the installed directory (.../Resources/Affinity Designer/) 

The second location is inside the user data folder - the location of which depends on what type of application they have (see below for Designer's). This location stores any custom brushes that have been made or imported, and any customisations to the default brushes are also stored in here. These are also kept inraster_brushes.propcol and vector_brushes.propcol, so when the app loads it loads the files from both locations. Note that if it cannot read those from the install directory then you will see lots of blank spaces in the Brushes Panel where the default brushes lived - I believe you've had this with other users before where a repair fixed the problem.

Thank you for your reply @Lee D

I have located the (.../Resources/Affinity Designer/) directory. The files you mention are there. I am not sure about the user data folder you mention.

You also mention a repair fixed the problem. What do you mean by this?

 

Thank you

Gary

 

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