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Publisher freezes after deleting a master page

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It seems when I delete one or two master pages, Publisher freezes. No option to close except via task manager.
Also, often after editing a master page a portion of publisher would become unresponsive (can only scroll a couple of pages but not all) and cant edit anything further. A restart is required but any edits that were done are lost.

Using Windows 10


Oldgoat Marketing - For all your internet marketing needs

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I was looking to post my experience and found your message. Problem is repeatable and constant.

Here is what I can add:

  1. ver: 1.8.0.584
  2. On a Windows 10 VM client. Host is Mac Mini, Catalina 10.15.3
  3. delete Master, screen freezes. No menus or controls respond.
  4. Other than deleting Master, no other action needed to trigger freeze.
  5. When screen is locked, can save work if right-click and close from task bar. Windows prompts for a save.

 

As I was typing my response here, I tried something that appears to correct the problem. Perhaps it may help you.

I had a graphic on my Master pasteboard. I recall graphics being a problem from other threads during beta, so i deleted it. Now, the pub responds, no freeze and work can be saved. The screen is responsive.

hth.

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I went back and deleted any graphics on my master and now it does not freeze etc.

Only problem is that Master pages are of no use if we can't use graphics :)


Oldgoat Marketing - For all your internet marketing needs

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Another thing I have found should the page freeze, even selecting "Go to spread" from the page icons on the left does nothing. At this point there was no way to recover the file (close and reopen etc.).

I did find that the "Save as" (select another name) does then work.. this had me worried as I had a large project open and all of my work would have been lost.


Oldgoat Marketing - For all your internet marketing needs

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Hi, apologies for the late reply,

If either of you are still experiencing this in 1.8.2 can you upload the file here. I'll see if I can reproduce it.

Thanks!


Serif Europe Ltd. - www.serif.com

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Hi

Yes, there is still an issue. I have uploaded the file.

If you open and then delete the last master page (only tried with that one for now), the programe hangs with no scrolling etc. Can only end with task manager

Regards

Barry


Oldgoat Marketing - For all your internet marketing needs

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I am having the same issue. Using this information I was able to delete the master by deleting all the content first. The program didn't freeze.

Before this I had noticed that if I deleted a master when viewing another page it would freeze. 

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