Orlando Mergal Posted March 3, 2020 Share Posted March 3, 2020 Hi: I'm running Affinity Photo and Affinity Designer on my iMac 27" 5K running Mac OS 10.12.6 and on my MacBook Pro 15" Retina running the same OS. Both software packages updated on my MackBook Pro but neither has updated on my iMac. I've gone several times to the MacStore App and there's no notice to update. Any idea why? Quote Link to comment Share on other sites More sharing options...
Delanson Posted March 4, 2020 Share Posted March 4, 2020 Hello mate, I had the same problem with my mac, I restarted my computer and it then showed as an update which has now been installed. I hope this helps, Quote Link to comment Share on other sites More sharing options...
Orlando Mergal Posted March 4, 2020 Author Share Posted March 4, 2020 That is not my case. I turn my computer off every evening and turn it on in the morning. I just opened my App Store and there are still no updates. Quote Link to comment Share on other sites More sharing options...
dvoth Posted March 4, 2020 Share Posted March 4, 2020 What does it say? I had a similar issue, but going to the product page it said "Install" and selecting that allowed me to update. Quote David Voth Affinity Photo, Designer and Publisher ver. 2: macOS Sonoma and iPadOS 17 Link to comment Share on other sites More sharing options...
Orlando Mergal Posted March 4, 2020 Author Share Posted March 4, 2020 I bought my apps through the Apple App Store. f they don't appear in the update list I can't update. Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted March 4, 2020 Staff Share Posted March 4, 2020 Hi Orlando Mergal, In the Mac App Store app, search for the respective product page and see if the usual Buy button (or Open if you already have bough it) there says Update. If so, click on it. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Orlando Mergal Posted March 4, 2020 Author Share Posted March 4, 2020 It says “Buy App”, as if I didn't have it on my computer. The same thing happens with Designer. Weird! Check out the scree capture. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted March 4, 2020 Share Posted March 4, 2020 3 hours ago, Orlando Mergal said: It says “Buy App”, as if I didn't have it on my computer. The same thing happens with Designer. Weird! Check out the scree capture. Have you checked the login information for the App Store to ensure that you're logged in with the same ID on both systems. Your symptoms really sound like the two computers are running with different IDs. On the one where it's failing, have you tried explicitly logging out of the Store, and logging back in? (Also, when you say you turn your computer off each evening, do you really mean that actually tell MacOS to do a shutdown? Or do you just turn off the power, which may merely put it into a Sleep mode. If that's the case, then Delanson's suggestion of doing a Restart may be relevant.) Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Orlando Mergal Posted March 5, 2020 Author Share Posted March 5, 2020 It has to have been some sort of bug in the AppStore app. I hit the BUY button as if I were going to buy it again and instead of charging me it told me that I had already bought it. Now all is well. walt.farrell 1 Quote Link to comment Share on other sites More sharing options...
pmaxjenkins Posted September 27, 2021 Share Posted September 27, 2021 I've been having exactly the same issue and after reading this found another way to solve it. It appears that the App Store didn't recognise that Photo or Designer were installed (They both were) I went to purchased Tab on the AppStore and noticed that next to Photo and Designer it was showing an INSTALL button. I clicked the install button, App Store did its thing and the latest version was installed. Quote Link to comment Share on other sites More sharing options...
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