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Affinity Photo and Affinity Designer not updating to 1.8


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Hi:

I'm running Affinity Photo and Affinity Designer on my iMac 27" 5K running Mac OS 10.12.6 and on my MacBook Pro 15" Retina running the same OS.  Both software packages updated on my MackBook Pro but neither has updated on my iMac. I've gone several times to the MacStore App and there's no notice to update.  Any idea why?

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What does it say? I had a similar issue, but going to the product page it said "Install" and selecting that allowed me to update.

David Voth

Affinity Photo, Designer & Publisher for macOS Monterey plus Photo & Designer for iPad

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3 hours ago, Orlando Mergal said:

It says “Buy App”, as if I didn't have it on my computer. The same thing happens with Designer.  Weird!  Check out the scree capture.

Have you checked the login information for the App Store to ensure that you're logged in with the same ID on both systems. Your symptoms really sound like the two computers are running with different IDs.

On the one where it's failing, have you tried explicitly logging out of the Store, and logging back in?

(Also, when you say you turn your computer off each evening, do you really mean that actually tell MacOS to do a shutdown? Or do you just turn off the power, which may merely put it into a Sleep mode. If that's the case, then Delanson's suggestion of doing a Restart may be relevant.)

-- Walt

   Desktop: new:  Windows 11 Home, version 21H2 (22000.613) 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090  (old: 16GB memory, Intel Core i7-6700K @ 4.00GHz, GeForce GTX 970 )
   Laptop:  Windows 10 Home, version 21H2 (19044.1706) 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
    Affinity Photo 1.10.5 (.1342) and 1.10.5.1342 Beta   / Affinity Designer 1.10.5 (.1342) and 1.10.5.1342 Beta  / Affinity Publisher 1.10.5 (.1342) and 1.10.5.1282 Beta
 iPad Pro M1, 12.9", iPadOS 15.6.1, Apple Pencil 2, Magic Keyboard

  Affinity Photo 1.10.5 (.280) and 1.10.2 (.266) Beta / Affinity Designer 1.10.5 (.21) and 1.10.3 (.19) Beta 

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  • 1 year later...

I've been having exactly the same issue and after reading this found another way to solve it.

It appears that the App Store didn't recognise that Photo or Designer were installed (They both were)

I went to purchased Tab on the AppStore and noticed that next to Photo and Designer it was showing an INSTALL button.

I clicked the install button, App Store did its thing and the latest version was installed.

 

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