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Affinity Designer 1.8.0.585 freezes while adding iOS 12 Assets


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Hi,
I realized that Affinity Designer 1.8.0.585 (Windows 10 64 Pro) freezes while adding iOS 12 Assets to a project. I can reproduce it all the time on two different Windows 10 64 Pro computers (Workstation 32GB RAM/Laptop 16GB RAM both i7 ones). This seems only happen if I add something from the iOS 12 assets, if I add something from the Grade UI asset all seems to be fine an Designer does not freeze at all. What the heck? Is it a bug? 

Look at a screencast I made...

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  • Staff

Hi Andreas,

BofG is correct - there is a known issue that dragging on an asset using a font that is not installed is causing Affinity to hang. Installing Roboto won't work as that isn't the font used by these assets. Unfortunately the font used by these assets has only been made available in a DMG format, so those without a Mac are unable to extract them.

This is with development to be investigated.

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BofG and Sean P, thank you for your help! ❤️ 

This makes sense to me, but it's a little bit of shame, that this Assets are installed to Windows system by the Windows installer and you run into this issue. Isn't it? Maybe Serif could fix the Assets for Windows installations. This would very kind...

 

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  • 2 weeks later...
  • Staff

We have made fixes/improvements to this area (Hang when dragging assets that contain fonts that aren't installed) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.8.1/1.8.2 update/patch to all customers.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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