Can't connect to Synology Diskstation at start up

[snappypete]

Every time I launch AP I get this "Can't connect to Diskstation" error message, regardless whether  the Diskstation in not mounted on the iMac .

Why is AP looking for this each time, how do I stop it?

I'm totally unable to run any batch jobs, even off my iMac HDD because eAP looks for the Diskstation.

 thought initially I had a server issue but It now apparent its almost certainly AP as I only get this with AP and its everyone I launch it.

On launch If I click OK I can continue to work no problem BUT on batch jobs it just crashes.

Thanks.

 

[Leigh]

Welcome to the forum Snappypete

Is the share setup as an SMB, AFP or NFS on the Diskstation? We've had a single report of this before but have been unable to replicate.

 

[snappypete]

Hi Leigh,

I always used AFP with no problems but at Christmas I updated the DSM to the latest and my iMac to the latest versions, AFP ran terribly slowly so I tried SMB which restored the speeds and ran great.

But when using SMB I have issues creating jpeg thumbnails from AFP generated files 20% in a folder just won't load or load then revert the the app icon after a few seconds. iMac HDD files are fine.

Now I am getting this issue with Affinity Photo, everything else is working fine.

I have Affinity set to open jpegs so I suspect this is the issue here again.

Just tried reinstalling Affinity and it made no difference, on opening looked for the DiskStation.

Any ideas would be MUCH appreciated!

Thanks.

Quote

 

 

[snappypete]

On 3/1/2020 at 12:24 AM, PhilipPeake said:

I have two Synology NAS. Both work ok with AP 1.8.1.

MacOS 10.15.3

DSM 6.2.2-24922 Update 4

Did you try rebooting (Mac and Synology??)

Yes! But no better.

[Leigh]

I've just responded to your message. I have a diskstation at home and will see if I can replicate.

[snappypete]

Hi,

I gave up on this and just put up with it, clearly AP doesn't like NAS units BUT ....

I now have a different issue, which may shed some light on it?

AP is trying to Connect to an old ip address for my old server which is no longer on my network, I get the same can't connect message but not for the new server? It does mean AP takes  long time to start up while it looks for this non existent server.

Any ideas?

Thanks.

 

PS>

When are you bringing out a Lightroom alternative???

[Leigh]

Hi Snappy Pete,

Sorry to hear that you're still having issues. I'm guessing Synology didn't find anything? Are you able to check the macOS Console app to see if anything is listed in there against Affinity Photo trying to connect to the NAS box or old server?

Our devs are interested in working on a DAM app in the future. We'll keep you updated :)

[HeyTheresTony]

This is me as well. I spend time at home where all the servers are and then more time on the road. Where I create content. Or would, if there were a way to bypass Affinity Photo 2's hunt for the stupid NAS. Come on, Affinity, just give me a way to get around this so I can do my work and edit my photos on the road. 

[Leigh]

7 hours ago, HeyTheresTony said:

This is me as well. I spend time at home where all the servers are and then more time on the road. Where I create content. Or would, if there were a way to bypass Affinity Photo 2's hunt for the stupid NAS. Come on, Affinity, just give me a way to get around this so I can do my work and edit my photos on the road. 

@HeyTheresTony We've been able to replicate this issue with V2 and it's logged with our developers.

[Affinity Info Bot]

The issue "App attempts to reconnect to disconnected SMB share on launch" (REF: AFB-7024) has been fixed by the developers in internal build "2.1.0.1728".
This fix should soon be available as a customer beta and is planned for inclusion in the next customer release.
Customer beta builds are announced here and you can participate by following these instructions.
If you still experience this problem once you are using that build version (or later) please reply to this thread including @Serif Info Bot to notify us.