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Anna Glasinger

After update can`t export or print anymore

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Hi there,

I am near tears, because I made changes to 20 files (I was working on for a long time) and after the update I can not export them anymore.

I also can not open it with a previous version. Can anybody help? (Windows version)

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15 hours ago, Anna Glasinger said:

I can not export them anymore.

Why not? Wouldn't it be good to provide some more information or a screenshot?


Affinity Store: Affinity Suite (ADe, APh, APu) 1.8.5.703.
Windows 10 Pro, Version 20H2, Build 19042.610.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200.

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Hi Anna,

Could you attach one of the files that is failing for you please? As Pšenda has said, could you provide a little more information on what export settings you're using, and what happens when you try to export them? There have been some fixes that stopped some files getting exported to PDF so you could also try the Windows Beta available here:

 

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1 hour ago, Sean P said:

There have been some fixes

However, there is nothing in the list of fixes to indicate that some PDF export problems have been corrected.


Affinity Store: Affinity Suite (ADe, APh, APu) 1.8.5.703.
Windows 10 Pro, Version 20H2, Build 19042.610.
Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.
Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080.
Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200.

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