Vostro Posted April 7, 2020 Share Posted April 7, 2020 I also have a freeze issue. When Editing a vector line and then pressing UNDO the program locks and I cant exit or save changes, Ive lost so much work like this. This is a recurring problem, I just switched to using Designer, Is there a way of requesting a refund for Designer and Photo, I bought on Windows Store. Id rather pay for Adobe products, The loss of tine and work by this software is too much, Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 7, 2020 Staff Share Posted April 7, 2020 Hi @Jeff Yung and @Vostro Welcome to the forums. So that we are able to investigate bugs thoroughly could you please follow this link and create a new post with the followings: https://forum.affinity.serif.com/index.php?/forum/71-bug-reporting/ Quote Link to comment Share on other sites More sharing options...
Jeff Yung Posted April 8, 2020 Share Posted April 8, 2020 @Gabe, I'm not seeing an issue at the moment. I rolled back to 1.8.2. If I see the issues again, I will try to post details. Quote Link to comment Share on other sites More sharing options...
Artturi Posted June 7, 2021 Share Posted June 7, 2021 I am also having these random freezing issues here in 1.92. Windows 10, rtx 2060, 16gb ram. Quote Link to comment Share on other sites More sharing options...
Mic T Posted June 29, 2021 Share Posted June 29, 2021 Happens a lot to me. Version 1.9, Windows 10, i7-7th gen, GTX 1070 SLI, 32GB RAM. Quote Link to comment Share on other sites More sharing options...
MandyH Posted August 2, 2021 Share Posted August 2, 2021 Please get this sorted out Affinity. Its been great up until now. Then my whole computer freezes and I have to pull the plug. Lots of work on other projects has been lost. SamRamSan1 1 Quote Link to comment Share on other sites More sharing options...
SamRamSan1 Posted October 4, 2021 Share Posted October 4, 2021 I waited for too long now, at first it was Photo ever since 1.8 Affinity photo started crashing too often, in 1.9 it got worse and 1.10.1.1142 worsen. Not only photo but designer freezes as soon as I move a layer on the layer panel or applying a filter. I really love Affinity products for its ease of use, but it's starting to hit me hard on delivery times. I'm rolling back to Adobe, I'm terribly sorry, I honestly hate to do this. Thank You Affinity, it was formidable while it lasted. Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 4, 2021 Share Posted October 4, 2021 17 minutes ago, SamRamSan1 said: at first it was Photo ever since 1.8 Affinity photo started crashing too often, now in 1.9 it's gotten worse The current version is 1.10. Is there a particular reason why you haven’t updated from 1.9? SamRamSan1 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
SamRamSan1 Posted October 4, 2021 Share Posted October 4, 2021 I have, sorry for the typo... It is in 1.10.1.1142 that everything is failing. Alfred 1 Quote Link to comment Share on other sites More sharing options...
SamRamSan1 Posted October 6, 2021 Share Posted October 6, 2021 On 2/29/2020 at 9:31 AM, JasonL said: Win 7: 16gb RAM, GTX1050ti Upgraded but keeps freezing and locking me out. Does not Close, just becomes totally frozen without any save so lost two lots of time consuming changes to work. NOT HAPPY. Any Ideas? Same problem here and it's sad... nobody semes to care. Quote Link to comment Share on other sites More sharing options...
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