How to downgrade to 1.7.3

[Twicky]

Hallo Team,

help! How can I downgrade to the previous version 1.7.3.

The new version 1.8.0.585 seems to be a beta version. The substract command is not working properly.

twicky

[Twicky]

Sorry, I am working with Windows 10 with Designer for Windows (currently with version 1.8.0.585)

[Gort]

I would also like to go back to 1.7.3. I had no idea that this upgrade was a beta, the update dialog mentioned nothing about that, so I downloaded and installed. I have the same for AP, but I won't be updating that until I know it's good to go.

I still have the 1.7.3 AD update file, can that be run again to restore to that version or not?

My version is running on windows 7

[walt.farrell]

4 minutes ago, Gort said:

I had no idea that this upgrade was a beta,

It's not a beta. It's a release version with a few problems that were not detected during the beta.

If you have your 1.7.3 installer it should work, but you should probably have Windows uninstall the 1.8 version first.

Note that after re-installing 1.7.3 you won't be able to open any Affinity files (.afdesign, .afphotos, .afpub) that were saved by 1.8. And it's possible there will be other problems if 1.8 changed the structure of any of the internal files that hold your preferenes, Assets, etc. So if you get strange results from 1.7.3 after reinstallation you may need to reset it to factory defaults by holding the Ctrl key when you start it, and resetting things. (Edit: I am not sure that such problems will occur, but I suspect they may.)

[Gort]

Thanks Walt, 1.8 seemed to behave so badly, I thought it was a beta. Hmm, not good really.

I may hold off trying to downgrade as I'm guessing that I might cause far more problems than I have now and will end up with nothing to work with. Going to have to ride this out a while, she what happens before deciding on that or reverting to PS....

[Twicky]

Things that worked in the previous version no longer work. Basic functions that frequently use.
I have a lettering in the Arial font (try it, the same problem with other fonts too) and convert it to curves.
I draw a rectangle.
Now I want to cut the characters out of the rectangle.
This version changes the cut out seriously.

I cannot work with this version

[GarryP]

This is one of the problems that the developers are very much aware of and we have been told that they are working to fix it.

[RNKLN]

In the meantime, you could maybe use the 'erase' blend mode (applied to the letters you want to cut out with) as a workaround.

 

[Dan C]

I'm sorry to hear you're having trouble with the 1.8 updates, if you purchased from the Affinity Store you can find the previous versions available to download from the link below - 

https://store.serif.com/update/windows/designer/1/

[Dan C]

Please contact our customer service team at affinity@serif.com to see if there's any discounts that can be offered, as unfortunately I cannot make this decision.

I'm very sorry to hear you feel this way regarding the latest update. You may wish to try the latest beta version to see if this improves things in your workflow -

 

[Dan C]

19 minutes ago, BofG said:

So far I've been offered a 20% discount.

Am I being unreasonable in thinking that is an insult?

My apologies if you feel insulted by the offer provided from our Customer Service team, I'll be replying to your email personally now.

[irgi]

21 hours ago, BofG said:

I've been told I have to buy it again, but directly from Serif (not the MS store as I originally did) and use that key in an older version. So far I've been offered a 20% discount.

Am I being unreasonable in thinking that is an insult? The software I paid for worked, now it doesn't - why is that costing me money?

edit - not sure why this posted here, I wrote this as a reply on this thread:

 

It is very sad that the developers only option is to buy again.But i solved this problem in their own way, though not a very acceptable way

[Edited: Removed screenshot of torrent ;-)]

 

Edited March 3, 2020 by Mark Ingram

[Mark Ingram]

17 hours ago, irgi said:

It is very sad that the developers only option is to buy again.But i solved this problem in their own way, though not a very acceptable way

[Edited: Removed screenshot of torrent ;-)]

 

I apologise that you're having to resort to downloading a torrent of a previous version. Obviously this isn't a situation that we want our customers to be in. We're working hard on fixes, so I encourage you to take a look at the beta forums in the coming days to try out the latest available fixes. 

The lack of ability to downgrade versions on the Microsoft and Apple stores is something that is out of our hands, and unfortunately we have no way of identifying purchases from these stores (no user data is shared with us from Microsoft or Apple) so we can't verify those purchases in order to give a free copy of the software from the Affinity Store.

[Hummanoid]

Can't work normally either! Selecting locked layers double time my workflow!
Roll back to 1.7.3 on Appstore please. 😭

[Mark Ingram]

1 minute ago, BofG said:

@Mark Ingram - Could you perhaps release v1.7.3 in the same way as a 'beta' release? The betas run by checking the existing install right?

I think the older betas are still available, and would still continue to work.

[af-user]

Older release versions are here:

 

Windows:

https://store.serif.com/update/windows/designer/1/

 

MAC:

https://store.serif.com/update/macos/designer/1/

[af-user]

Yes I know.

The old betas were distributed using different places, the one you mentioned I think was overwritten with the newest version, some have the version in the filename and then there were dropbox links.

If there is a special need for a specific version I might be able to make it available as I have "nearly" every version that got released (Windows only), if the staff is ok with it.

But they have an expiry date in them.

 

[walt.farrell]

The latest 1.7.2 beta of Photo that I have can still be installed and run. I have not tried the Designer and Publisher 1.7.2 betas to see if they would still run.

In my opinion it would be more appropriate for Serif Staff to provide those downloads than for users to provide them, but I wanted to see if they would at least work

[irgi]

22 hours ago, Mark Ingram said:

I apologise that you're having to resort to downloading a torrent of a previous version. Obviously this isn't a situation that we want our customers to be in. We're working hard on fixes, so I encourage you to take a look at the beta forums in the coming days to try out the latest available fixes. 

The lack of ability to downgrade versions on the Microsoft and Apple stores is something that is out of our hands, and unfortunately we have no way of identifying purchases from these stores (no user data is shared with us from Microsoft or Apple) so we can't verify those purchases in order to give a free copy of the software from the Affinity Store.

Not worth the apology, I'm sure beta will be released soon where everything is fixed.  But until she came out, the way out.  You need to work ))