Mikey05 Posted February 28, 2020 Share Posted February 28, 2020 I am trying to download some templates from Affinity Revolution and for some reason when I type in my email address a message comes up that I have mistyped and they cannot download the file. My email address is correct and it obviously works for everyone else. Has anyone any ideas? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted February 28, 2020 Staff Share Posted February 28, 2020 Hi Mikey05 Unfortunately Affinity Revolution is a third party provider and is not directly operated by Serif/Affinity - so you'll need to contact them directly if you're having trouble logging in. I hope this helps! Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
Cecil Posted February 28, 2020 Share Posted February 28, 2020 2 hours ago, Mikey05 said: I am trying to download some templates from Affinity Revolution and for some reason when I type in my email address a message comes up that I have mistyped and they cannot download the file. My email address is correct and it obviously works for everyone else. Has anyone any ideas? I used my gmail address and it downloaded without any problems. On the Affinity Revolution YouTube tutorial, you can ask them to provide a direct link, although it made be the one they have listed. Have you set up account with Affinity Revolution? I have and receive direct emails from them with notifications of lessons, tutorials, etc. Good luck. Quote Cecil iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS Continuous improvement is better than delayed perfection Link to comment Share on other sites More sharing options...
Mikey05 Posted February 29, 2020 Author Share Posted February 29, 2020 Thanks Cecil, waiting to hear back from them. I have tried downloading their macros but with the same result. Quote Link to comment Share on other sites More sharing options...
Cecil Posted February 29, 2020 Share Posted February 29, 2020 1 hour ago, Mikey05 said: Thanks Cecil, waiting to hear back from them. I have tried downloading their macros but with the same result. https://affinityrevolution.com/free-templates/ Is this the link that your email address does not work, after hitting confirm? Quote Cecil iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS Continuous improvement is better than delayed perfection Link to comment Share on other sites More sharing options...
Mikey05 Posted March 1, 2020 Author Share Posted March 1, 2020 Hi Cecil. Yes that was the link but have heard back from them and they have given me a new link, https://drive.google.com/file/d/1gYX1a6eMDgR4OtKDKOZ4IL0JUC_PbANM/view which has worked fine. Quote Link to comment Share on other sites More sharing options...
Cecil Posted March 1, 2020 Share Posted March 1, 2020 54 minutes ago, Mikey05 said: Hi Cecil. Yes that was the link but have heard back from them and they have given me a new link, https://drive.google.com/file/d/1gYX1a6eMDgR4OtKDKOZ4IL0JUC_PbANM/view which has worked fine. Great. Quote Cecil iMac Retina 5K, 27”, 2019. 3.6 GHz Intel Core 9, 40 GB Memory DDR4, Radeon Pro 580X 8 GB, macOS,iPad Pro iPadOS Continuous improvement is better than delayed perfection Link to comment Share on other sites More sharing options...
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