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Cannot Export to PDF.


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Hello,

I am unable to export a very important document to PDF. I suspect it's because it's a large document of 137 pages? I designed the file with facing pages, and need to export it as individual pages, not spreads with facing pages. I can export the file fine in spreads, but when I select "All Pages" instead of "All Spreads" it starts the export then stops and gives me an error message saying it encountered an error when trying to export. 

I can export single individual pages from this document without issues. It's only when I attempt to export the entire document as "All Pages" that it is unable to export. Which is extremely frustrating, since this is what I actually need it to do!

Also, I have smaller documents (around 70 pages long) that were also designed with facing pages, and I am able to export these shorter documents as "All Pages" without any issues. It is only this one longer document that is causing problems. 

Please help! I need to have this document exported ASAP because I have to share it before the 1st of March and now I'm panicking that I will miss the deadline!

Thank you

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  • 3 weeks later...
  • Staff

We have made fixes/improvements to this area (User File Failing to export with Pages selected) of the program in the latest customer beta. If you would like to try these changes the beta software is available in the forum posts listed below.

The latest beta builds are downloadable from links at the top of each of these beta forum posts.

These betas install parallel, next to the release version (they do not overwrite your release) and so the fixes can be tried in the beta without affecting your normal workflow in the release version.

Once these programs have been through a full beta process the change will be released in a future free 1.8.2 update/patch to all customers.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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