Darryl J SAUNDERS Posted February 27, 2020 Share Posted February 27, 2020 Unable to open Sony raw files after latest update Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted February 27, 2020 Staff Share Posted February 27, 2020 Hey Darryl J SAUNDERS, It seems to be working for me on a few .arw files I've tried from a few cameras. Would you mind attaching the raw for me and let me know which camera it is from? Thanks! Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Darryl SAUNDERS Posted February 27, 2020 Share Posted February 27, 2020 I found the problem you cant open sony raw files that have been edited/altered in iphotos before opening in affinity photo for ipad or you get the attached error- before you could Quote Link to comment Share on other sites More sharing options...
Darryl SAUNDERS Posted February 27, 2020 Share Posted February 27, 2020 THE RAW FILES ARE FROM SONY A6300 AND SONY A73 Quote Link to comment Share on other sites More sharing options...
David cc Posted February 27, 2020 Share Posted February 27, 2020 Same problem with Sony A7 III raw files Quote Link to comment Share on other sites More sharing options...
Tttt Posted February 27, 2020 Share Posted February 27, 2020 I have the same problem with RAW files from my Sony camera (A5000: ARW, RAW+JPEG). Quote Link to comment Share on other sites More sharing options...
David cc Posted February 27, 2020 Share Posted February 27, 2020 Quote Link to comment Share on other sites More sharing options...
WB Smith Posted February 29, 2020 Share Posted February 29, 2020 i"ve received the same message, worked fine previously. Quote Link to comment Share on other sites More sharing options...
Sudhir Posted February 29, 2020 Share Posted February 29, 2020 On 2/28/2020 at 1:54 AM, Tttt said: I have the same problem with RAW files from my Sony camera (A5000: ARW, RAW+JPEG). I have same problem on SONYRX10IV camera when importing RAW+JPG format directly from SD card. Problem started after upgrading to 1.8. Quote Link to comment Share on other sites More sharing options...
p_mac Posted February 29, 2020 Share Posted February 29, 2020 (edited) I got the same error message by doing the same things as described above. Not to take away from the bug reported above, but just wanted to report that I did drag and drop the same image into AP successfully. Don’t know whether this info will help isolate the bug, but thought I would let you know. sony a7rm3 Edited February 29, 2020 by p_mac Camera used Quote Link to comment Share on other sites More sharing options...
Piro Posted February 29, 2020 Share Posted February 29, 2020 On 2/27/2020 at 1:15 PM, Darryl J SAUNDERS said: Unable to open Sony raw files after latest update Same for me .... Quote Link to comment Share on other sites More sharing options...
Piro Posted February 29, 2020 Share Posted February 29, 2020 14 hours ago, p_mac said: I got the same error message by doing the same things as described above. Not to take away from the bug reported above, but just wanted to report that I did drag and drop the same image into AP successfully. Don’t know whether this info will help isolate the bug, but thought I would let you know. sony a7rm3 Not sure how this works? Have iPad pro 12.9 inch. Quote Link to comment Share on other sites More sharing options...
p_mac Posted February 29, 2020 Share Posted February 29, 2020 (edited) 2 hours ago, Piro said: Not sure how this works? Have iPad pro 12.9 inch. I have the iPad Pro 12.9 as well. Open the Finder window, main window where you see all the images you are working on. Then drag up the Photo App onto the AP app. From there find the image you want to load that was altered in Apple Photo, and drag it onto the finder window of AP. It will open from there. I noticed that this is still considered a raw file but it opens directly into AP's Photo Persona. If you open Document type you will see that it is a different file format when altered by the Apple Photo App. If you open the original image directly into AP without first editing it in Apple Photo it will open in the Develop Persona. This would be considered a 'work around' as of now, but help the mods help the devs figure out why this is happening. This could be an Apple Photos problem. Edited February 29, 2020 by p_mac addition comment Chris B, ISU and Piro 1 2 Quote Link to comment Share on other sites More sharing options...
p_mac Posted February 29, 2020 Share Posted February 29, 2020 I am not looking at my iPad Pro right now but I read your comments and was seeing if I could produce your issue. That is when I started looking at the file formats. I'm not sure why Chris B couldn't reproduce this. On 2/27/2020 at 8:47 AM, Darryl SAUNDERS said: THE RAW FILES ARE FROM SONY A6300 AND SONY A73 I just want to add a comment and I have quoted your response above. Don't know whether you didn't see that you were all caps here, but this is something that one should not do on this site, no need to shout. Chris B is really good here and if he asks for you to attach a file and you don't want to attach it on the forum site, let him know and he will provide a dropbox link for you to upload it to. This is why I commented here so that Chris B could see that others are having the same problem. Quote Link to comment Share on other sites More sharing options...
Piro Posted March 1, 2020 Share Posted March 1, 2020 15 hours ago, p_mac said: I have the iPad Pro 12.9 as well. Open the Finder window, main window where you see all the images you are working on. Then drag up the Photo App onto the AP app. From there find the image you want to load that was altered in Apple Photo, and drag it onto the finder window of AP. It will open from there. I noticed that this is still considered a raw file but it opens directly into AP's Photo Persona. If you open Document type you will see that it is a different file format when altered by the Apple Photo App. If you open the original image directly into AP without first editing it in Apple Photo it will open in the Develop Persona. This would be considered a 'work around' as of now, but help the mods help the devs figure out why this is happening. This could be an Apple Photos problem. Thanks very much p_mac, that's incredibly helpful. This seems to work for me, though I'm not convinced that the file that opens is RAW, rather than JPEG: whereas under the previous 'import from photos' action the file would open in the Develop Persona with a RAW tag, your workaround (as you say) opens in the Photo Persona. Is there some way of knowing whether the file really is RAW? I should say that the JPEG/RAW (Sony .awr) files I am trying to open from Apple Photos are as they left the camera, and have not otherwise been processed in any way. Thanks in advance. Piro Quote Link to comment Share on other sites More sharing options...
Linda M Posted March 1, 2020 Share Posted March 1, 2020 (edited) I am also unable to open raw files. Same error message. Sony a7ii iPad Pro 2nd generation 13.3.1 software Edited March 1, 2020 by Linda M Quote Link to comment Share on other sites More sharing options...
p_mac Posted March 1, 2020 Share Posted March 1, 2020 Hi Piro, I misunderstood you. I thought that you had done some editing in Photo prior to your import to AP. So I went back and imported a few photos from both a Sony a7rm3 and a a7rm4 into Photos. I did that by connecting the camera directly to my iPad, something I don’t often do because I usually have a large lens on them. Much easier to just us the card and a reader, but works both ways. I also tried to import directly from my camera into AP and the app crashed each time for both cameras. I was probably doing something wrong. So then I loaded them into AP as the video shows with no problem. The image I was loading was from the a7rm4 is 61mps, just to explain the load time. Works really well. Sony did some camera updates recently with Apple, just wondering if your camera software is up to date. iPad Pro 12.9 6gb 1T FullSizeRender.mov Quote Link to comment Share on other sites More sharing options...
Piro Posted March 1, 2020 Share Posted March 1, 2020 OK so I've just tried two different processes: (1) took new photo on Sony RX100iii in RAW+JPEG format; (2) took new photo on same camera in RAW format. (2) Imported correctly into Affinity Photo, showing as RAW and opening in Develop Persona. (1) (JPEG+RAW) failed to import, showing the 'Failed to open file' dialogue box. So no help in opening files where photos are in JPEG+RAW, as is the case with most of my photos going back some years. Quote Link to comment Share on other sites More sharing options...
Staff Andy Somerfield Posted March 1, 2020 Staff Share Posted March 1, 2020 Hi guys, We have a proposed fix for this which will deploy in the 172 beta in a couple of hours - please let me know if it works for you. Cheers, A Quote Link to comment Share on other sites More sharing options...
Piro Posted March 1, 2020 Share Posted March 1, 2020 Sorry to be thick, but what is the '172 beta'? Does one need to subscribe to the beta programme to get this? Currently running 1.8.0.168. Thanks Quote Link to comment Share on other sites More sharing options...
p_mac Posted March 1, 2020 Share Posted March 1, 2020 Here is the link. You need to have TestFlight installed. You need to apply to install it thru Affinity. Hope the link works for you. Quote Link to comment Share on other sites More sharing options...
p_mac Posted March 1, 2020 Share Posted March 1, 2020 3 hours ago, Piro said: That's fine going forward, but not much use for the many RAW files already imported into Photos where originals of no longer exist on SD card. Have to ask. Is your iPad the only computer you are using? Even with 1T, that fills up quickly if there is no secondary storage. Right now I load my files to external hard drives thru my computer and when I want to use them with my iPad I load them onto a SSD. I can now load from that SSD (doesn’t have to be an SSD but it’s quicker). I am too cheap to pay for cloud storage and besides it is very slow. Hope those originals are not lost. Quote Link to comment Share on other sites More sharing options...
Piro Posted March 1, 2020 Share Posted March 1, 2020 Actually I've just addressed this issue. I'm using iPad Pro 12.9 with 256gb, in conjunction with MacBook 500gb. Don't like Cloud storage for lots of reasons, so I also use external storage, including SSD and most recently WD Passport SSD Wireless which gives a 'personal Cloud' option which is useful when don't want to bother with wires. The originals are safe, though it's been a pain backing them up (as also discussed on here). In future I'll be shooting in RAW rather than JPEG+RAW which avoids some of the problems. Quote Link to comment Share on other sites More sharing options...
Mh.elhassan Posted March 1, 2020 Share Posted March 1, 2020 hey everybody, is there a definitive fix for this issue beside the beta builds? if no when can we expect it to be fixed.? Quote Link to comment Share on other sites More sharing options...
Staff Chris B Posted March 2, 2020 Staff Share Posted March 2, 2020 I've tried the 172 beta and it seems fine opening from Photos. I've done some edits in Photos and tried the unedited version too. I can also import it from Cloud etc. Everything seems fine for me. I'd appreciate some additional checks if anyone has the 172 beta installed 🙏 Thanks! It seems really file specific. I've reproduced it from a Sony A700. I'll chat with dev. Quote How to format a bug report | Learning Resources | List of V2 FAQs | YouTube Tutorials Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.