Jump to content

Recommended Posts

Hi there.

AD 1.8.0

Windows 10 Version 1909, 16 GiB RAM, nVidia GTX1050, Wacom Intous Medium (2012) Driver version: 6.3-38-2

Same as the previous 3 major releases the zoom and also the Pentool is unusable when leaving the window sometimes and come back after it. It locks for some strange reason and I cant make any storke anymore. (Only invisibe ones without any control) Also in the Pixel Persona working is still impossible if I need everytime restart several times the whole software just to make my tools working again. No proper workflow possible anymore and i cant hold in my deadlines.

Normally im not that disappointed but I actually need those programs to earn money. I also spend money to use them and I would love to use the programs as desired and without any problems. Right now it seems those major bugs are getting ignored with every release. I really hoped this issue got fixed in the new version. Sadly this didnt happend. If you guys need anything form me, logs or other stuff just tell me what you need and I'll send it.

Share this post


Link to post
Share on other sites

This happens to me as well sometimes but only on my home laptop and never at work. Running the same Windows 10 version (the most recent one 1909) on both and basically the same software. I thought it was a problem only on my end but it seems it is no.

I think the problem here is that you can't reproduce this issue at will.. it just happens with no apparent reason and the only way to solve it by closing Affinity Designer and open it again.

Hopefully it gets solved at some point!


Check out my awesome Windows 10 Themes!

Share this post


Link to post
Share on other sites

Sorry this is unacceptable thing. Sure Software has bugs but if I pay 60 bucks i also want that bugs getting fixed as soon as possible. Instead those bugs are existent since 1.6.x and It's just unacceptable that they werend fixed. Instead having an new fancy "new" dialgue or several new tools that are also buggy acording to the other posts im the forum. The same problem I had when my streaming software werent able to window-capture the canvas. Instead investigating the whole problem they said i should visit the developer forum of my streaming program, because its 100% not affinitys fault.

You actually can reproduce the issue when you minimize the Affinity window while having an document opened. After some surfing or longer inactivity of the window, Keystrokes, Tools and Zoom dont work properly anymore. Every now and then its enough to just change the window for a short time and everything locks up. Sometimes its enough to close the document and reload it and sometimes you need to restart the whole program. When streaming for the customer (without window capture) it is really not the best advertizement for the Affinity series if the artist needs to close the program every 5 minutes because I need to change the window to talk with my customer and the whole stuff is stuck or locked again.

Share this post


Link to post
Share on other sites

Hi Pockenfresse,

Sorry for the delay in responding. We've now reproduced this issue, and logged it with development. It happens when you interact with a different Window using a tablet pen, and then return to Affinity using the mouse. 

However it only occurs when using Windows Ink - if you go to Preferences > Tools you can untick 'Use Windows Ink for tablet input' and it will allow you use tablet input without the difficulties that Windows Ink is giving us.

Again sorry for the problems you are having, but thank you for you assistance with the issue! :) 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.