vining Posted February 27, 2020 Share Posted February 27, 2020 I have just installed the latest version of AP 1.8. This went well until the program got past the splash image, then opened into a blank AP screen with no menus etc. Tried closing and reopening with the same result. I uninstalled the program, reinstalled the program. It then opened fine with all necessary menus, and new templates. Pictures opened, and everything appeared fine. Until I closed the program. Then it went back to the same problem...nothing worked. I am running Win 10 with 16 g of ram. Would it be possible to reinstall the 1.73 version ? James Quote Link to comment Share on other sites More sharing options...
nschall Posted February 27, 2020 Share Posted February 27, 2020 Same effect here. Yesterday I could start it with "--no-hw-ui" . Today no success at all . Win10 16 G ram Norbert 20c02631-769d-402f-95da-82b6581a1155.dmp 9252813b-5ea7-476f-9938-5578e9ac7d52.dmp Quote Link to comment Share on other sites More sharing options...
tzoumaz Posted February 27, 2020 Share Posted February 27, 2020 I had also a crash on install 1.8. Look to your log.txt in your user directory. On me the install failed with "Wintab: Failed to load wintab32.dll". wintab32.dll was not in SysWOW64 however. I installed it and 1.8 was installed. Hope I can help you. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted March 3, 2020 Staff Share Posted March 3, 2020 Hi all, Please see Darren's reply here: Quote Link to comment Share on other sites More sharing options...
Mark Ingram Posted March 3, 2020 Share Posted March 3, 2020 On 2/27/2020 at 9:57 AM, tzoumaz said: I had also a crash on install 1.8. Look to your log.txt in your user directory. On me the install failed with "Wintab: Failed to load wintab32.dll". wintab32.dll was not in SysWOW64 however. I installed it and 1.8 was installed. Hope I can help you. Hi, that message isn't a fatal error message, there should be no need to install WinTab unless you have a tablet (e.g. Wacom). Quote Link to comment Share on other sites More sharing options...
Rogurt Posted March 6, 2020 Share Posted March 6, 2020 Just experienced all 3 Apps crashing on startup (win10 1909). But they did open just after upgrading. So I did a little investigation and it seems that I had my fontmanager running during installation. So i started the fontmanager and now affinity apps start like before. Did not too much testing but I believe that there was one font "activated" (instead of "installed in win font folder) at that time... Quote Link to comment Share on other sites More sharing options...
Rogurt Posted March 9, 2020 Share Posted March 9, 2020 Unfortunately the apps crash again despite of my "fontmanager workaround". So this is no solution... Quote Link to comment Share on other sites More sharing options...
WehKah Posted March 9, 2020 Share Posted March 9, 2020 Just installed the actual version of AP 1.8 -> same problem: blank screen without menus and after a few seconds the program shuts down. No change after deleting and reinstallation: AP still shuts down after a few seconds of showing a blank screen without menus. Quote Link to comment Share on other sites More sharing options...
HarmonyG Posted March 10, 2020 Share Posted March 10, 2020 Running Win 10 on a skookum computer and am experiencing the same issue with my purchased version since the 1.8 update. Have found if I try a couple of times to start the program, it eventually will load properly but is a wee bit frustrating to have this happen. Hopefully Affinity figures out the cause and a fix soon Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 11, 2020 Staff Share Posted March 11, 2020 The 1.8.1.610 beta builds of Photo and Designer for Windows have a potential fix for the issues reported here, including a preference for the way tablets function. Would any of you be able to install the beta and try it out and see whether it starts OK for you? Thanks for your patience. and the Photo equivalent Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted March 11, 2020 Staff Share Posted March 11, 2020 @WehKah & @Rogurt Welcome to the Serif Affinity forums The beta builds, pointed to in the post by me above this, install side-by-side with the release build, so they can be tried without uninstalling the release build Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.