MiceWorker Posted February 26, 2020 Share Posted February 26, 2020 Hi all, if I tried to open an idml-file, publisher disappears from the screen without any info about the issue. The same happend, if I tried to place an idml into a document. In this case Publisher still on the screen but froze. Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted February 26, 2020 Share Posted February 26, 2020 I guess the developers would like to get a hand on this IDML. If the file contains sensible data, ask for a private upload link. Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
MiceWorker Posted February 27, 2020 Author Share Posted February 27, 2020 the file contains a template for a fotobook Thanks for your support Fotobuch 21 x 28, Innenseiten Fotopapier matt, 50 Seiten.idml Quote Link to comment Share on other sites More sharing options...
Joachim_L Posted February 27, 2020 Share Posted February 27, 2020 The IDML crashes for me too, then I opened it again in Indesign CS6 and was surprised. The layout is very very basic = 25 A3 pages with a guide in the middle and bleed defined. Was it your intention to have / import such a basic template? Aside from crashing the file, this template seems to me fairly easy to make it from scratch in APu. Attached the "repaired" .afpub file. fotobuch.afpub Quote ------ Windows 10 | i5-8500 CPU | Intel UHD 630 Graphics | 32 GB RAM | Latest Retail and Beta versions of complete Affinity range installed Link to comment Share on other sites More sharing options...
MiceWorker Posted February 27, 2020 Author Share Posted February 27, 2020 Thanks for the support. I build my own Template.🙂 Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 27, 2020 Staff Share Posted February 27, 2020 Thanks for the report, we've logged the crash on import issue Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
TrevorML Posted February 27, 2020 Share Posted February 27, 2020 been having the same issue in both v1.8 and v1.8.1… cannot open an IDML either by double clicking at desktop or by File>Open (MacBook Air 2012, MacOS 10.15.4 Beta (19E242d) (latest public beta)… Publisher just silently drops out. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 27, 2020 Staff Share Posted February 27, 2020 Can you upload the IDML file here? Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
TrevorML Posted February 27, 2020 Share Posted February 27, 2020 16 minutes ago, Jon P said: Can you upload the IDML file here? Thanks Done… Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 28, 2020 Staff Share Posted February 28, 2020 Thanks, I can reproduce that and have passed it on to the developers Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Staff Jon P Posted February 28, 2020 Staff Share Posted February 28, 2020 @TrevorML Is it possible for you to re-upload it but with all the external resources? Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
TrevorML Posted March 4, 2020 Share Posted March 4, 2020 On 2/29/2020 at 2:02 AM, Jon P said: @TrevorML Is it possible for you to re-upload it but with all the external resources? was in the process of uploading the ID package for the file and as it was taking FOREVER 🙂 I decided to try opening the IDML from the package… previously when it kept crashing Publisher I only had access @ home to the IDML… and low and behold it worked absolutely fine, so it appears that if the IDML has external resources and they are not available it will crash, and not when they are available. cheers and thanks for the speedy looking into this. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted March 4, 2020 Staff Share Posted March 4, 2020 Yeah we noticed that, the reason we wanted it was because the idml file was reporting a massive size for one of the images and we weren't sure if it was correct (we think it's the file called April Graduation 20185), if you could send us all of the resources it would help us investigate this a bit further, but glad it's fixed for you! Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
TrevorML Posted March 7, 2020 Share Posted March 7, 2020 On 3/5/2020 at 1:17 AM, Jon P said: Yeah we noticed that, the reason we wanted it was because the idml file was reporting a massive size for one of the images and we weren't sure if it was correct (we think it's the file called April Graduation 20185), if you could send us all of the resources it would help us investigate this a bit further, but glad it's fixed for you! just sent the ID packaged file... it would be the image you refered to as it is a large file... hopefully it helps you folks out. cheers from a sunny Oz Quote Link to comment Share on other sites More sharing options...
JenJen77 Posted May 5, 2020 Share Posted May 5, 2020 I've just downloaded and installed 1.8.3 and I'm having the same issue. Fairly basic file, with master pages, the layout is a series of tables, without graphics, but non standard installed fonts. Whether I export or save as idml, I get the same issue where Publisher just crashes, not report, no message, it just shuts down. If this is a master page issue, I can remove those easily enough and reinstate them within Publisher - I may just give that a go now and see if makes a difference. I was super excited that I could import idml and I want to try out the data merge, but that's not looking likely if I can't open any of my previous indesign documents. My Indesign docs were made with CC 2020. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted May 6, 2020 Staff Share Posted May 6, 2020 @JenJen77 Is it possible for you to upload the IDML here? I'll see if it's the same issue Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
JenJen77 Posted May 6, 2020 Share Posted May 6, 2020 Thanks @Jon P, I've uploaded the file. I have had luck importing a blank document, so the functionality is working. I'm guessing though that it will be related to the styles. But I'm hoping you will know better. If it's something that I'm doing, please let me know, so I can adjust the ID files to better work with Publisher. Though a crash fix is obviously better. Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted May 7, 2020 Staff Share Posted May 7, 2020 Thanks @JenJen77 I don't think this is related to the above issue or others we are aware of. I'm struggling to see the cause myself, I've removed styles/objects from the document but it still crashes for me. I've passed it on to development so we can investigate it further. I'll let you know if there's an easy workaround when we have some more info! Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
JenJen77 Posted May 8, 2020 Share Posted May 8, 2020 @Jon P, that's ok and thanks for trying. I look forward to hearing back to see if there is a workaround. Cheers! Quote Link to comment Share on other sites More sharing options...
Joe L Posted June 9, 2020 Share Posted June 9, 2020 Hello. I need your help also. I'm having the same error @MiceWorker had when I try to load an 81Mb IDML file. But when I exported a one page idml file, APub opened it without crashing.... Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 11, 2020 Staff Share Posted June 11, 2020 @Joe L, Can you create a new thread and upload the problematic file? Thanks Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Affinity_Newbie Posted June 15, 2020 Share Posted June 15, 2020 Hi All, I am also having the same issue. The file is mostly text with some vector graphics. Whereas i had a more complex idml file that had heaps of missing links but that opened fine. Also, is there a way of making the resources manager search the same folder for other missing links when you relink one file so if you have 100 links you dont need to relink each individual one? Quote Link to comment Share on other sites More sharing options...
Staff Jon P Posted June 15, 2020 Staff Share Posted June 15, 2020 @Affinity_Newbie, I'd advise creating a new thread and attaching the idml file if possible. Quote Also, is there a way of making the resources manager search the same folder for other missing links when you relink one file so if you have 100 links you dont need to relink each individual one? If you click "Yes" when you open the file and it asks to locate missing resources it will recursively try find any other images in the folder you select. It won't do this through the resource manager however, only on file open. Quote Serif Europe Ltd. - www.serif.com Link to comment Share on other sites More sharing options...
Affinity_Newbie Posted June 15, 2020 Share Posted June 15, 2020 Ahhh ok at least on open it does it. Thanks for that. Umm new to forums so how do I make a new thread? Can i just upload files here? Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted August 6, 2020 Staff Share Posted August 6, 2020 We have made fixes/improvements to this area (Crash importing IDML file) of the program in the latest release. The fixes and how to update are described in these forum posts. Affinity Publisher 1.8.4 for Windows ( Microsoft Store and Affinity Store ) Affinity Publisher 1.8.4 for macOS ( Mac App Store and Affinity Store ) We would appreciate you checking that this issue has now been resolved for you. Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
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