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Auto recovery file not working... photo desktop


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I am in panick... 

I was just trying to switch place my brushes and it wasn’t working and it make my app crash.

My auto recovery file is at 900 seconde but when the app restart the document opened it self and it was the last save instead of the recovery (no dialogue box as usual), now I don’t want to touch anything in case I might be able to recovered my file from where I wanted. 
I know affinity doesn’t have any folder where I am suppose to find them but, is there a way to find it anyway?

I highly suggest your team to make this possible to find the lost file somewhere. This never happened to me before while using photoshop, so I feel quite unsafe right now.

 

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Are you on Windows or Mac, @Kurb?

On Windows, I have had some success with this approach:

  1. Press the Windows key and R, and in the Run box paste %AppData%\Affinity and then press OK.
  2. In the File Explorer dialog that opens, double-click on Photo, then 1.0, then Autosave.
  3. That directory contains the auto save files, which have a file name that is the date/time and an extension of .autosave.
  4. Find the file you want (based on its date/time) and change the extension to .afphoto.
  5. Then right-click on the file and choose Open With > Affinity Photo.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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52 minutes ago, walt.farrell said:

Are you on Windows or Mac, @Kurb?

On Windows, I have had some success with this approach:

  1. Press the Windows key and R, and in the Run box paste %AppData%\Affinity and then press OK.
  2. In the File Explorer dialog that opens, double-click on Photo, then 1.0, then Autosave.
  3. That directory contains the auto save files, which have a file name that is the date/time and an extension of .autosave.
  4. Find the file you want (based on its date/time) and change the extension to .afphoto.
  5. Then right-click on the file and choose Open With > Affinity Photo.

I am on mac, but I am quite glad this can be done on windows since I’m just waiting for Astropad to work on windows so I can switch to my brand new pc with my iPad pro : D

Do you think this kind of actions could be done with Mac?

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1 hour ago, Kurb said:

Do you think this kind of actions could be done with Mac?

It's possible that it can be, but I have no idea where you'd find the files in order to try.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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14 minutes ago, walt.farrell said:

It's possible that it can be, but I have no idea where you'd find the files in order to try.

Thanks anyway, I’m not nerd enough to find that. I hope they’ll be an easy way soon : )

I’ve made my mind to think that the first one was a practice, now my drawing looks even better : )

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  • Staff

Hi Kurb :)

This is a known issue as the default values in Designer on Mac for Undo Limits & Autosave values were accidentally reverted to 0 with the latest update, you can find a full fix at the below FAQ thread!

 

I hope this helps!

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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