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Posted

Pub V 1.8.0.584/WIN 10

Hi, 

- double click on any text style (panel) let publisher vanish immediatly - even when all existing text style are deleted; creating a new text style and next: double click on it .. pub is gone.

- right click and editing on a text style: works fine ...

 

  • Staff
Posted

A few of us have tried here and can't reproduce this, can you go to %appdata%\Affinity\Publisher and upload the 1.0 folder here? It will contain user settings and crash reports that might help us narrow down what is happening.

After doing this if you hold down ctrl whilst running the app up and tick all the boxes (this will reset user settings) do you still get the crash?

Serif Europe Ltd. - www.serif.com

Posted

Hi Jon,

I zipped to 1.0 files, but no link here ... if necessary, you can download it from https://1drv.ms/u/s!AsPouH4q0r7InWNo7Y4MeLDjNGhG?e=sek3Gw

Nevertheless I think it's about the roaming\...\settings, which  - after Update from 1.7.3 - derived from the old 1.7.3 version.

1. ctrl + Pub start, checked all boxes
2. Pub vanished again by double click on a text style
3. From now on (second start of pub), it works fine, at least by now ...
4. I loaded user-saved keyboards settings back to pub
5. I copied all user data back to roaming
6. Still works fine
7. I copied back all previous setting data to roaming .. vanishing happened again
8. conclusion: problem must derive somehow from the previous settings-data

Hope that's all about it ...

 

  • Staff
Posted

Thanks, I'll look into the user data and see if I can find any info (unfortunately just copying it over mine isn't reproducing it for me) but glad resetting it has helped for now.

Serif Europe Ltd. - www.serif.com

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