Designer Crashes when opening file

[JensW]

Affinity Designer 1.8 is crashing when opening an older file directly, but also a newer file when scrolling down in the layers.
When scrolling down the layers it seems it always crashes when a specific layer becomes visible in the layer view.
I can provide crash report when necessary or the file itself.

I am using Affinity Designer on a Mac with macOS 10.14.6.

It is curial for me to be able to work on the existing file.

[Callum]

Hi JensW,

Welcome to the forums

Please could you provide the file that is crashing on open so I can look into this further with you?

Thanks

Callum

[JensW]

Dear Callum,

Thanks for the quick response.

I have send you one if the files via email.

 

[Callum]

Just to confirm this file was made in 1.7.3 and not the 1.8 beta?

[JensW]

I did not had 1.8 beta installed. I could be that the file was originally created with 1.6.x but last changes was made with 1.7.3.

I can also provide an additional file where I have the same issue.

[Patrick Connor]

We have made fixes/improvements to this area (Customer file created in 1.7.3 crashes on open) of the program in the latest release.

The fixes and how to update are described in these forum posts.

• Affinity Designer 1.8.3 for Windows            ( Microsoft Store and Affinity Store )
• Affinity Designer 1.8.3 for macOS               ( Mac App Store and Affinity Store )
• Affinity Designer 1.8.3 for iOS                      ( Apple iPad Store )
   
• Affinity Photo 1.8.3 for Windows                ( Microsoft Store and Affinity Store )
• Affinity Photo 1.8.3 for macOS                   ( Mac App Store and Affinity Store )
• Affinity Photo 1.8.3 for iOS                          ( Apple iPad Store )
    
• Affinity Publisher 1.8.3 for Windows         ( Microsoft Store and Affinity Store )
• Affinity Publisher 1.8.3 for macOS            ( Mac App Store and Affinity Store )

We would appreciate you checking that this issue has now been resolved for you,