Publisher Crashes after transfer to new MacBook pro

[ea0723]

I just used mac transfer app to move to a new MacBook Pro. Affinity designer works fine, but publisher has crashed 3 times in less than 10 minutes. I am happy to share the crash logs (just tell me where to get them). I need this so I'll try removing and reinstalling to see if that fixes it.

Thanks

Elena

[Old Bruce]

51 minutes ago, ea0723 said:

tell me where to get them

Easiest way is to open the Console application in the Utilities folder in the Applications folder then choose the User Reports from the sidebar and sort through them.

[ea0723]

publisher crash report.txt

[Patrick Connor]

Sorry.

Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script.

Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum.

• Report a Bug in Affinity Designer
• Report a Bug in Affinity Photo
• Report a Bug in Affinity Publisher

Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem.

This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build.