KarolinaBS Posted February 17, 2020 Share Posted February 17, 2020 Hello, I am facing a problem with exporting a project to transparent PNG. I noticed the problem is only with my smaller dimensions such as 851px x 315 px when i tried to export a bigger dimensions it worked fine. Yet i need the smaller dimension, whats the solution, as my client is waiting for the design. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 17, 2020 Share Posted February 17, 2020 The dimensions should not matter. Two things would matter: Whether you have specified that the document has a transparent background. You can check that in the color tab of the Document Setup dialog: The Matte setting you chose in the More dialog during Export: Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
KarolinaBS Posted February 17, 2020 Author Share Posted February 17, 2020 Yes I did check all of that. But still the small one is not transparent. Its with white background Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 17, 2020 Share Posted February 17, 2020 8 minutes ago, KarolinaBS said: Yes I did check all of that. But still the small one is not transparent. Its with white background Are you examining it with the same application you used to examine the larger ones? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
KarolinaBS Posted February 17, 2020 Author Share Posted February 17, 2020 Yes same affinity designer app on my ipad. When i put dimensions above 1000 px it works. Below it doesnt as shown on the record below. FullSizeRender.mov Quote Link to comment Share on other sites More sharing options...
KarolinaBS Posted February 18, 2020 Author Share Posted February 18, 2020 So any help to solve this??? Quote Link to comment Share on other sites More sharing options...
DM1 Posted February 18, 2020 Share Posted February 18, 2020 Working properly on my iPad. Size has no effect on transparency for me. Could you use save a copy to create a .afdesign file and upload it here? Quote M1 IPad Air 10.9/256GB lpadOS 17.1.1 Apple Pencil (2nd gen). Affinity Photo 1.10.5 Affinity Design 1.10.5 Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas. Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ Link to comment Share on other sites More sharing options...
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