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Multiple Master Pages Bug


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I'm using Affinity Publisher 1.7.3 on Mac Catalina 10.15.3

Yesterday I created and worked on a new document without problem. The document is for a book with facing page layouts and has two Master Pages (A and B). I was able to apply, clear and change without issue but today when I reopen the document I'm experiencing the following bug.

When I create a new page using Master Page A and then a second facing page using Master Page B, I can't flow the text from the first page into the second. I can see that the text frames from Master A still exist on the second page that has Master B applied to it. This causes strange behaviour such as images added to the second page vanishing when you try to pin them. This turns out to be because Publisher is pinning them to the false text frames from Master A that still exist on that page.

I also noticed from searching the forum that a few people have reported problems with missing images and this may be the issue.

I was able to resolve the problem as follows:

  • Go to the Layer panel where I could see Master A and Master B.
  • When I expanded both Masters in the Layer panel I could see they had elements for the facing pages that shouldn't have been there.
  • Select the Move Tool from the tools palette and click the Detached button to unlock the page design.
  • I could then delete the unwanted text frames (that shouldnt have been there) from each of the Masters in the Layers panel.
  • After this click the Finish option to close the detached mode.

After making these changes, the pages and text flowing worked fine, as did the image frame pinning.

I was able to recreate the problem and fix it consistently. The following points seem to be key to the bug:

  • Create, edit and save a document with two different master pages, after which close Affinity Publisher.
  • Restart Affinity and open the saved document.
  • Add a new page with one Master page and then add a facing page with the other master page.
  • Check the layers window and you will find there are elements from both left and right master pages present.
  • Text flowing and image pinning now doesn't work proerly as Publisher becomes confused with the "phantom" text frames.
  • Apply the work around above and the system works again.

I hope this can be fixed in a future release as I think it may be the source of quite a lot of issues.

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  • 1 month later...
  • Staff

Sorry.

Thank you for reporting a problem using 1.7.x . It appears that a member of the Affinity QA team didn't get round to fully investigating this specific report posted in the bugs forums. We are very sorry for this oversight. Yours is one of a number of reports that I am posting this apology to, using an automated script.

Now we have released 1.8.3 on all platforms containing many hundreds of bug fixes, and we hope your problem has already been fully addressed. If you still have this problem in the 1.8.3 release build, then the QA team would really appreciate you reporting again it in the relevant Bugs forum.

Each of those links above contains instructions how best to report a bug to us. If that is what you already did in this thread just copy paste your original report into a new thread. We appreciate all the information that you have including sample files and screen shots to help us replicate your problem.

This thread has now been locked as the QA team are not following the threads to which this automatic reply is made, which is why we would appreciate a new bug report if you are still have this problem in the current 1.8.3 release build.

Patrick Connor
Serif Europe Ltd

"There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self."  W. L. Sheldon

 

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