Switch registrations

[lorenaustin]

I own two registrations and I am installing Publisher on a computer for my partner for which I purchased a second registration. By mistake I registered my serial number on their computer. I uninstalled but Affinity seems to store/remember the previous registration even if it was uninstalled. How do I get rid of it so I can register the program under the proper serial number?

[walt.farrell]

Welcome to the Serif Affinity forums, @lorenaustin.

Assuming you're on Windows, and purchased from the Serif Affinity Store:

• Make sure Publisher is not running.
• Press the Windows key and R together.
• Type or paste the following into the Run box: %ProgramData%\Affinity\Publisher\1.0
• Press OK.
• In the File Explorer window, delete the file license.xml or rename it to something else.
• Start Publisher, and it should prompt for the registration information.

[ConfGen]

Hi,

sorry for hijacking this post, but I have nearly the same issue just with Photo.
I have searched my c: drive and there is no license.xml file.
Is it different for Photo than Publisher?

Thanks
Thomas

 

[walt.farrell]

On 3/20/2020 at 10:04 AM, ConfGen said:

sorry for hijacking this post, but I have nearly the same issue just with Photo.
I have searched my 😄 drive and there is no license.xml file.
Is it different for Photo than Publisher?

Sorry for the delayed response, and Welcome to the Serif Affinity forums.

If you're not finding the license.xml file, are you comfortable using regedit to update the Windows registry? That's where it's held, I believe, for applications first installed before release 1.7.