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Failure to “Save a copy” to a folder in iCloud or on local iPad storage


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Hello. I’m facing an issue where I cannot save my work to a folder in iCloud or local iPad storage. When I try to “save a copy” of my work to a folder in iCloud, I’m getting the following error: The Operation Couldn’t Be Completed. Operation Not Permitted.” I’ve restarted my device, reinstalled Affinity Designer but nothing has worked. Prior to this issue I was saving my work directly to the Affinity Designer directory and I lost all my files when my daughter deleted the app so she could install Microsoft Solitaire 😔.

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On 2/15/2020 at 1:11 PM, MamboStudioz said:

I lost all my files when my daughter deleted the app so she could install Microsoft Solitaire 😔.

Ouch! 

Create a new folder outside of the Affinity folder using Files app and save your files there using Save a Copy in Document menu. That will prevent future losses if deleting app.

Check the apps settings in iOS settings to make sure it has read write access. 

M1 IPad Air 10.9/256GB   lpadOS 17.1.1 Apple Pencil (2nd gen).
Affinity Photo 1.10.5 Affinity Design 1.10.5 
Affinity Publisher 2, Affinity Designer 2, Affinity Photo 2 and betas.

Official Online iPad Help documents (multi-lingual) here: https://affinity.https://affinity.help/ 

 

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