Mountain King Posted July 15, 2015 Share Posted July 15, 2015 I downloaded the example for offline viewing (Photo and Designer), but whenever open the app, I had to download it again. Please guide how to avoid it? Thanks. BTW, I like both of theme so much. It's cheap and powerful! Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted July 15, 2015 Staff Share Posted July 15, 2015 Hi Mountain King, Welcome to Affinity Forums :) As far as i know, you only have to download it once. Then click over the image again on the Welcome screen. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
Mountain King Posted July 15, 2015 Author Share Posted July 15, 2015 Hi, Found the problem. Its happend when I restart my Mac (Macbook Pro Retina 13 inch early 2015), the downloaded samples ís gone. I had to download the samples again and again. Thanks Hi Mountain King, Welcome to Affinity Forums :) As far as i know, you only have to download it once. Then to open it just click over the image again on the Welcome screen. Quote Link to comment Share on other sites More sharing options...
Mountain King Posted July 16, 2015 Author Share Posted July 16, 2015 Hi MEB, Only me got this problem? Thanks Quote Link to comment Share on other sites More sharing options...
Mountain King Posted July 23, 2015 Author Share Posted July 23, 2015 Hi Affinity, One week passed but... Did you forget my post or need something else? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted July 25, 2015 Staff Share Posted July 25, 2015 Hi Mountain King, The samples download to the apps temp directory, do you have anything running that may empty this folder? Also which OS X version are you running? Thanks Quote Link to comment Share on other sites More sharing options...
Mountain King Posted July 27, 2015 Author Share Posted July 27, 2015 Hi Lee, My system: - Macbook Pro (Retina 13" early 2015) - OSX Yosemite 10.10.4 Where is apps temp directory? I've tried to reinstall Affinity from Mac AppStore but it still not fixed. Thanks Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted July 27, 2015 Staff Share Posted July 27, 2015 If you open Terminal and use open $TMPDIR, then look for com.seriflabs.affinityphoto, this is the folder the samples are downloaded to. If you don't have this folder just open Affinity Photo, start a sample download and the folder will be created. Quote Link to comment Share on other sites More sharing options...
Staff MattP Posted July 27, 2015 Staff Share Posted July 27, 2015 Hmmm, this is interesting... we don't usually restart our Macs (seriously, we've had them just 'sleeping' at the end of the day and never restarting them for months at a time!) so we might not have noticed... I'll see if this is an expected thing or not - it's certainly not ideal for people with low bandwidth (I barely get an internet connection at home so I consider myself in that group!) and it's generally very wasteful so not what we'd like to be happening.... Thanks again for your report and update on the matter, :) Matt Quote Link to comment Share on other sites More sharing options...
coranda Posted July 27, 2015 Share Posted July 27, 2015 I don't restart my Macs very often either but I've just done a restart on my MBAir and notice that the samples I had downloaded are now gone. Quote Link to comment Share on other sites More sharing options...
LesC Posted July 27, 2015 Share Posted July 27, 2015 I have tried downloading an Affinity Photo sample several times, but was never able to retrieve it. Using EasyFind, I now detected several com.seriflabs.affinityphoto folders, including some created when I was still trying out the beta version. However, only the most recent sample (Mermaid.afphoto) appeared to be on my Mac, so I have now moved it to an Affinity Photo Samples folder, that I created in my Pictures folder. Wouldn't it be better if the user could define where these samples end up after download? Other downloads automatically go to my Downloads folder. Quote CANON cameras (7D, G9), lenses ranging from 10 to 400mm, and Speedlite 580EX II - iMac (24", M1, 2021) running Ventura MacOS 13.4.1(c) Link to comment Share on other sites More sharing options...
Azen Posted August 4, 2015 Share Posted August 4, 2015 I have the same problem. If I reboot my macbook, the downloaded data would just disappear. Quote Link to comment Share on other sites More sharing options...
Mountain King Posted February 22, 2021 Author Share Posted February 22, 2021 It's been 5 years and the problem is still there ... Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted February 22, 2021 Staff Share Posted February 22, 2021 Hi @Mountain King, Welcome to Affinity Forums Seems this one slipped under the radar. Thanks for raising this up. I've logged the issue to be looked at. Quote A Guide to Learning Affinity Software | Affinity Quick Reference Link to comment Share on other sites More sharing options...
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