Amgad Posted February 14, 2020 Share Posted February 14, 2020 I got my license and have been using Affinity for a while, but my Email eventually got deleted and i dont know how to get back my License, if i want to change to a new PC, that would be problematic if i want to use Affinity again Quote Link to comment Share on other sites More sharing options...
Staff StevenS Posted February 14, 2020 Staff Share Posted February 14, 2020 Hi @Amgad, Welcome to the Affinity forum. Could you please contact affinity@serif.com so that we can go look in to this further for you in finer details. Quote Any spelling or grammatical errors found in the above post are deliberate and included to boost the self-esteem of those who spot them. Link to comment Share on other sites More sharing options...
Amgad Posted February 21, 2020 Author Share Posted February 21, 2020 (edited) i'll try, but on Gmail or just a normal Email? Edited February 21, 2020 by Amgad Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 21, 2020 Share Posted February 21, 2020 4 hours ago, Amgad said: i'll try, but on Gmail or just a normal Email? Gmail is normal Email. But whichever way you sent it, make sure you let them know the email address you used when purchasing. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Amgad Posted February 26, 2020 Author Share Posted February 26, 2020 On 2/21/2020 at 12:38 PM, walt.farrell said: Gmail is normal Email. But whichever way you sent it, make sure you let them know the email address you used when purchasing. The problem is that the email that i have purchased it with has been deleted and i changed it to my new one Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted February 26, 2020 Share Posted February 26, 2020 52 minutes ago, Amgad said: The problem is that the email that i have purchased it with has been deleted and i changed it to my new one That should not affect how you send the email to affinity@serif.com that StevenS requested. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
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